Reviews (9,696)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

June 29, 2021

Great customer service! They always help you out with whatever problem you have. They also explain what's causing the problem and how to fix it.

Vivish
United Kingdom
6 months using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

December 28, 2020

Excellent service. Fast shipment with great agents here to help you when necessary. It's far better than Ali Express in my opinion

Kasack
France
6 months using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 25, 2023

CJ dropshipping is the best platform for new dropshippers and advanced dropshippers. Everything is very easy to use and the people at CJ also help you a lot. For me in particular Chandy Chen helped me a lot to grow my business and always offers me the exact things I ask or need help. I really like CJ and especially because of my personal agent because it makes everything much easier. I would recommend CJ to anyone who wants to start their own shop!

Stipy
Netherlands
6 months using the app
February 28, 2024

CJ dropshipping is really easy and nice to work with, and the answers from the customer service is generally really good - i had the pleasure of asking Fionnula Wong a few questions, and i got some really nice feedback :)

My Store
Denmark
6 months using the app
September 24, 2021

Je recommande l'agent Alex Cheng ! Il est gentil, à l'écoute, et il fait le maximum afin que tout se passe pour le mieux avec les commandes. TOP

ÌKO.
Switzerland
6 months using the app
CJDropshipping replied September 24, 2021

Thank you for your feedback! your approval is our motivation.

August 16, 2022

BOX CHEN HELPED ME SORT OUT MY SHIPPING SO THAT MY CUSTOMER COULD GET THEIR PRODUCT AS SOON AS POSSIBLE, WHICH WAS REALLY KEY BECUASE MY CUSTOMER REALY WANTED TO PRODUCT MORE THAN ANYTHING :)! 5 STAR SERVICE

ROYAL DREAMER
United Kingdom
6 months using the app
October 20, 2021

CJ Dropshipping has given me the support I need to start my ecommerce journey. Mango Fu and her team have been especially helpful and patient as I navigate the ins and outs of the site, and I genuinely feel confident in my ability to create and market my brand. Thank you much!

Paraph Black
Canada
6 months using the app
CJDropshipping replied October 21, 2021

Thank you for your feedback! Your approval is our motivation.

February 23, 2021

Absolutely please with cjdropshipping and my personal agent. She has provided me with an excellent service to grow and understand my business.

AnotherVisit
United Kingdom
6 months using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 5, 2023

amazing help from the worker online they are very patient and very calm they helped me with a lot of problems

DyroShop
Netherlands
6 months using the app
April 20, 2023

Good and fast support on Whattsapp. We are working with Shelly Yang. She finds a solution for every problem.

MiMaMiau
Germany
6 months using the app