Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

October 14, 2024

This app is absolutely fantastic! I’ve been using it for a while now, and it never disappoints. The level of customer service, especially from Stacey Ya, is beyond exceptional. She consistently goes above and beyond to provide support, always responding quickly and with helpful, detailed answers. It’s rare to find such a combination of speed, professionalism, and genuine care. I’m truly impressed by the overall experience, and I highly recommend this app to anyone looking for both efficiency and outstanding service. You won’t be disappointed!

Jacob Rambo Jewelry
Canada
2 months using the app
November 11, 2024

Angie Li was very patient and understanding. She walked me through the processes of fulfilling shipments. Great customer service!

Poopies Minions
United States
11 days using the app
November 2, 2024

It was wonderful experience with support team for solving my issues. AGNES helped me with lot of stuff and help me with my request. It is free to use cj and quite easy to access and customer support is wonderful.

Sherpa
India
17 days using the app
October 23, 2024

Just started using CJ after having some difficulties with another platform. Leon has been very responsive and helpful! It's now become my go to platform for sourcing and finding new products.

The Harbor Fox
United States
About 1 month using the app
November 13, 2024

Just the service I have been looking for, am satisfied so far although still in the beginning stages. Kaycee Chen has been very helpful in answering several questions via chat.

Bumblequill
New Zealand
10 days using the app
October 11, 2024

Fast Response

JYMFY.COM
Portugal
3 months using the app
October 10, 2024

top

The Princessy
United Kingdom
3 months using the app
October 11, 2024

Anisa really good in assisting me for solve my problem.also she very fast respond to my inquiry,good customer services

Bloom&Wander
Malaysia
3 months using the app
September 25, 2024

CJ is the only platform that we come across that has huge catalogue of products. For every niche or season cj has products for everyone. "Lincy Cui" is the agent assigned to our account and she has been an immese help to us on updating our catalogue on regular basis and helped us alot in sourcing some urgent products whenever required to be delivered to some irate customers. All in all cj dropshipping is the platform one should definitely aim for their business.

ActiveLineage
United States
About 1 year using the app
November 27, 2024

Working with Billy has been an amazing experience! The service was exceptional, with timely responses and professional handling of my inquiries.

Tradehubnow
Egypt
6 days using the app