Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 3, 2024

Sveta was very nice to work with and very patient. Sveta guided me through my Cj process.

Zzenit
Canada
4 months using the app
November 22, 2021

I Use CJ For My Unbranded China Imports, They have been Great to work with, I was Assigned Mix Huang as My Agent who looks after things on there end for me, When She is not available Other Agents do not hesitate to help out either so its great service , special thanks to Jacob Zhao today for helping me with a Product enquiry. Highly recommend CJ as a Growing Business they make Importing from China very easy.

N8P-OFFICIAL
New Zealand
5 months using the app
CJDropshipping replied November 23, 2021

Thank you for your feedback! Your approval is our motivation.

February 23, 2024

I had an outstanding experience with customer support! The representative was not only incredibly helpful but also made me feel valued as a customer. Their friendly demeanor and dedication made problem-solving a breeze.

YesChef
Ireland
4 months using the app
April 21, 2024

The customer service are 24/7 available.

NexusRings
Germany
3 months using the app
June 26, 2023

Alina Liu is very helpful and responsive, and she always answers questions quickly. Her customer support is excellent

Beach Dreams
United States
5 months using the app
February 25, 2024

Talked to Jolie about sourcing a product, she’s been very helpful, looking forward to deal with her again

Minimal Life
Canada
4 months using the app
April 18, 2024

I've been using CJdropshipping. I am happy with the service. I am truly satisfied with my agent Zoey.

Admin
Pakistan
3 months using the app
January 27, 2021

Phoebus is an amazing agent!!! He is serious, available, and very helpful . i recommend this application and this agent !

VIP service 26
Israel
5 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2023

Bin Han was very helpful in explaining to me the ins and outs of how this works. I’m very grateful and I am more confident that I can do really well with Bin Hans help at CJ drop shipping.

My Store
United States
5 months using the app
July 10, 2020

Absolutely amazing customer team support & service!! My agent's name was Blandine, she was absolutely amazing at her job - helped me on a moments notice for multiple questions. Her and the CJ team truly go above and beyond in their work, I appreciate them a lot!

HeyFit
United States
5 months using the app
CJDropshipping replied July 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!