Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

October 21, 2020

I started using CJ App recently and so far, everything is smooth. Fast shipping times, orders with multiple products come in one package and there is no need to deal with multiple suppliers as they source the products for you. Most importantly they provide a good customer support. My lovely agent Grace Li is very helpful. Whenever I need any additional information about the products or how to use the platform, she always points me the right direction. Highly recommend!

Genie-wishes
United Kingdom
5 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 7, 2023

I must say that had e perfect communication with Rami Wu from CJDropshipping. Helped me a lot and answered all my questions

CarVoltz
Bulgaria
5 months using the app
January 19, 2024

Great app with excellent service and fast agents! Luna is my agent and she is very helpfup with everything. Wonderful app for beginners!

Snuggle Cuties™
Canada
5 months using the app
June 12, 2020

i got a little problem with the re-listing of a product and the agent helped me very quickly. I could relist the product and allready ordered a test product which was delivered in 14 days. everything is fine! thanks

johnoutdoor
Germany
5 months using the app
CJDropshipping replied June 13, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 18, 2020

CJ Dropshipping is a great app. 24/7 support with friendly customer service agents. They will help you thru with every needs and requests to get your orders done.

Wowow Wax
United States
5 months using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 28, 2024

Had a great experience today with CJdroppshipping. I had a few questions about a product I was trying to list. My agent Box Chen did an excellent job providing swift resolutions to my problems. Thanks again for your help Box Chen.

SOLUS
Canada
4 months using the app
January 4, 2021

Very happy with Janet, our sales agent. 100% recommend. we received excellent attention and support.

Tenlo conmigo
Mexico
5 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 23, 2024

good agents there Fionnula helped me alot

flowerblox
Germany
5 months using the app
April 27, 2021

Very helpful to manage orders quickly, Thanks to Grace for her responsiveness and value she is providing everyday. I recommend

Eclairage solaire
France
5 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Your approval is our motivation.

June 28, 2023

Mango is very helpful and happy to help, I recommend her, she is also reactive and responds quickly.

SnoozeSphere
Switzerland
5 months using the app