Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 29, 2021

it's the best agent i've worked with so far, there's some bugs and problems in the website but they're really helpful.

VenusFortuna
United Kingdom
5 months using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

April 28, 2021

CJ dropshipping is the best supplier I have ever used! They are so helpful, responsive and organised. My agent Tsunami is fantastic and has helped me straight away with any requests. I would highly recommend them and look forward to growing my business with CJ!

Calmadoo
United Kingdom
5 months using the app
CJDropshipping replied April 28, 2021

Thank you for your feedback! Your approval is our motivation.

April 3, 2024

The consultant is eager to resolve inquiries. They have enough knowledge about their work, so I could ask many thing to the Help Desk.
Prompt, expert, detail support is waiting you so that you can use this easy.

Smart Bay
South Korea
4 months using the app
October 20, 2023

I recently had the pleasure of experiencing exceptional customer service from Bonnie Gu at CJDropshipping. Bonnie was not only professional but also displayed an impressive knowledge of the company's products, all while maintaining a wonderfully friendly demeanor.

From the very beginning of my interaction with Bonnie, it was evident that she prioritized my needs as a customer. Her patience and willingness to go the extra mile to assist me with my questions made my experience truly enjoyable.

Bonnie's expertise and dedication to customer satisfaction set her apart as a top-notch customer service agent. She demonstrated an incredible understanding of CJDropshipping's offerings, which was immensely helpful in addressing my inquiries.

In an era where great customer service can be rare, Bonnie Gu exemplifies what it means to provide exceptional support. Her personalized assistance has left a lasting and positive impression on me, and I have no doubt that she is a valuable asset to CJDropshipping.

I want to express my gratitude to Bonnie Gu for the outstanding customer service she provided. If you're seeking a customer service representative who is professional, knowledgeable, and friendly, I wholeheartedly recommend Bonnie for a stellar customer service experience. Thank you, Bonnie Gu, for making my experience with CJDropshipping memorable and enjoyable!

Dodhoro
United Kingdom
5 months using the app
May 15, 2020

I just found this app for dropshipping and it's awesome, it makes dropshipping really easier and customer support anwsering really fast !

Le Merry
France
5 months using the app
CJDropshipping replied May 18, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 7, 2020

I just started to use the app and when i have a problem i know i can't count on a quick response from the support and my agent Hedy is very reactive and professional. She helps me a lot and it is so important when you start with a such big platform with a lot of things and pages to know. I am satisfied until now. Hope it will continue and waiting for my first orders to be fulfilled on time.

Bébé Pratique
Canada
5 months using the app
CJDropshipping replied December 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2023

My agent zach was very informative and gave me excellent advice on trending products and his technical knowledge is favourable and I appreciate the help. Very good service

alluriadivine.co.uk
United Kingdom
5 months using the app
March 15, 2024

very professional agent I am satisfied

Tendance Boutique
France
4 months using the app
June 17, 2023

In a world of busy schedules and impersonal interactions, finding an agent who is both available and kind is a true blessing. Their accessibility and genuine kindness make all the difference in providing exceptional service and fostering meaningful relationships.
Thank you Alan.

bikeono-france
United Kingdom
5 months using the app
November 26, 2023

Very kind and fast support by Box Chen. Thank you

BreatheX
Germany
5 months using the app