Reviews (9,698)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

July 25, 2023

My Agent Bin Han was a great Help. Fast Answers to my questions and was always there if i needed anything.

Bambinolo
Switzerland
6 months using the app
Edited July 24, 2020

The customer service is superb. I love my account manager. Curry is super helpful!!!!!!............
Really glad I found them.

My Trending Zone
United States
6 months using the app
CJDropshipping replied July 24, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited May 13, 2024

I've been using the CJ Dropshipping app for some time now, and it has significantly streamlined my business operations. But what truly sets this platform apart is the exceptional customer service, particularly from my agent, Joean Gu. Joean has been an invaluable asset, consistently going above and beyond to assist with all of my requests. His professionalism and dedication are evident in every interaction. He not only responds promptly to my inquiries but also provides insightful suggestions that have greatly benefitted my business strategy. HIs kindness and patience make every conversation a pleasure, and her expertise in navigating the complexities of dropshipping is unparalleled. Joean's commitment to excellence is a shining example of the quality service CJ Dropshipping offers. I cannot recommend her and this app enough for anyone looking to enhance their dropshipping business.

Allo Collectives
United States
6 months using the app
March 31, 2023

I highly recommend this app. The best customer service ever. Fast and helpful that's how it supposed to be. I had a pleasure contacting Rebecca. Again highly recommend.

TrueTherapy
Poland
6 months using the app
July 12, 2023

I like CJ Dropshipping, they have a lots of goodies to choose for sale that's very cheap and good qualities. CJ Dropshipping got the best customer support ever. Thank you Cherry XU, you are the best!

Berthea
United States
6 months using the app
February 5, 2023

Excellent service, Box Chen's attention helped me with all the doubts I had, 5 stars for him, for his patience

viper
Argentina
6 months using the app
November 24, 2023

Estella helped me so much she its best support ever if she its so ewsy and convenient. thank you Estella.

THE TRADE TROOP
Italy
6 months using the app
February 28, 2024

Great costumer Service!! Cheria helped me to with everything. I am very thankful

Le Nail
Germany
6 months using the app
Edited July 29, 2022

I was checking general info regarding how to use some features in this app and the support person Wendy Yuan was very helpful and nice. Thanks Wendy
Also, (Sveta) the support lady was very helpful, very kind, and welling to provide whatever info I require. She was patient and professional. Thanks Sveta :)

Blackzee Online Store
United Arab Emirates
6 months using the app
June 9, 2022

Eric was patient and walked me through everything until I understood. I was having a hard time understanding how to bulk edit prices using a percentage. With screenshots he and I were able to effectively communicate until I figured out exactly how to do it. Eric is a great representative of how you handle customer service, first rate. Thank you Eric!

Fave Gear Shop
United States
6 months using the app