Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 26, 2023

Very kind and fast support by Box Chen. Thank you

BreatheX
Germany
5 months using the app
October 18, 2023

I had an excellent experience with Ashley Wu, from CJDropshipping. She went above and beyond, clarifying all my questions and providing clear, fast, friendly, and professional answers. Ashley demonstrated a deep understanding of available resources to assist, leaving me very satisfied with the service received.

Mah Di

Easy Line Shop
United States
5 months using the app
August 30, 2023

Agents are super responsive and helpful. Kris Zeng helped with a product that does not have a shipping method to my country. My experience has been very welcoming and helpful. This app is definitely helpful for anyone who wants to get into drop shipping and eCommerce

ESENTLS
New Zealand
5 months using the app
October 5, 2023

I definitely would recommend CJ dropshipping. My customer care representative Angel was very patient, caring and passionate about helping me out.I love ❤️ CJ dropshipping already!!

Pulsare Home
United States
5 months using the app
December 19, 2022

I am really saticifed with this app! Everything works fine and the agents (especially Ginger - very fast and kind) are there to help 24/7 on the app and whatsapp etc.

Cuddlyfeet
Germany
5 months using the app
April 13, 2023

Chris Song is very helpful and has a really friendly customer service, I like chatting with him he is very fast and reliable.

Thank you so much Chris!

THE PUÑATA
United Arab Emirates
5 months using the app
April 27, 2021

This is probably the best sourcing service. Very reactive and efficient. Not disappointing so far. Highly recommended.

Preluxy
Belgium
5 months using the app
CJDropshipping replied April 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited September 25, 2023

Thank you zoey for your wonderful help, you're truly a wonderful friend .
As for my start with cjdropshipping, I have met more than wonderful customer service characterized by a quick response to all inquiries within 24 hours, and I have to select (Janet Zhang) Thank you, Janet, for your wonderful service, and I hope that my brand will grow with cjdropshipping and that they maintain product quality control Fast processing and shipping of orders.

Judy hair
Egypt
5 months using the app
November 2, 2023

I´m pretty satisfied working with CJ! They have good products, a very professional team and fantastic support! Thanks to Fionnula for the big help!

Owl Fair
Portugal
5 months using the app
April 18, 2024

I've been using CJdropshipping. I am happy with the service. I am truly satisfied with my agent Zoey.

Admin
Pakistan
3 months using the app