Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 21, 2024

The customer service are 24/7 available.

NexusRings
Germany
3 months using the app
January 14, 2024

Ubelieveble how fast he repsonses and how Percise.

Bonatua
Switzerland
5 months using the app
June 26, 2020

I want to thank my agent Zoey Zheng for the excellent work she does with me for the launch of my shop. She's very attentive, available and she asnwers to all my questions.
Thanks you Zoey :)

Odyssée Jewelry
France
5 months using the app
CJDropshipping replied June 28, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 1, 2023

This app has been a great asset to my store. There is much variety in products available. What made the process of using the services offered through the app distinctive is the personal attention provided from the staff. Tab Zhao has truly been essential in making the process as easy as possible by being proactive and ensuring I remain informed on app usage, product integration and fulfillment. Definitely a must have app!

ClaimedbyGodDesigns
United States
5 months using the app
February 24, 2023

Many thanks to Yvonne Xu. She helped me with my problem immediately and we solved it right away. The communication is very good and very fast. Definitely to be recommended.

mypadiluuu
Germany
5 months using the app
October 19, 2023

thank you Arlene Nong, you were very patient with me, that's a perfect example of a great customer service. you take your time to explain and make me understand.
thanks again Arlene.

My Store
United States
5 months using the app
May 16, 2023

I recently used CJDropshipping for my business and I was blown away by the quality of their service. Ruth was incredibly helpful throughout the entire process and made sure that my order was fulfilled to my exact specifications. I couldn't be happier with my experience and would highly recommend CJDropshipping and Ruth to anyone looking for top-notch service and support.

MyInnova
Germany
5 months using the app
November 25, 2020

After using a lot of services for our e-commerce stores, CJDropshipping is clearly the best supplier and fulfillment service ! Special mention to the agent Vivian! This service would probably not be the same without her incredible help. Always available to help us develop our business to the moon. Do not hesitate guys and download this app for your business!

Maya Busby
Switzerland
5 months using the app
CJDropshipping replied November 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 14, 2023

The app is easy to use, but customer service is very good too. Merchants are assigned an account assistant (mine is the wonderful Camilia) and if they aren't online when you need help, another assistant will pick up. The other plus is that Titles and Descriptions are in good English!

Hand Picked for You
United Kingdom
5 months using the app
October 9, 2021

I recently started with CJDropshipping and I am shocked at the level of service of this platform so far. Joey is my agent and she is always very kind and helpful and responds within a matter of seconds every time! Thank you!

Lidia.
United Kingdom
5 months using the app
CJDropshipping replied October 11, 2021

Thank you for your feedback! your approval is our motivation.