Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 3, 2024

Leah helped me out, any questions I had she had the answer to
Quick response time as well… no time wasted with Leah through support messages
The app is great as well, no issues so far good amount of product and variety and easy to use

PremiumLuxBrand
United States
3 months using the app
January 22, 2024

Elsa Tong is literally the reason why I use this app, she has been the most supportive she makes running a business so much easier. Couldn’t do it with out her

WetJewelry
United States
4 months using the app
May 17, 2024

Camilia is very helpful. I am very grateful that she met me. CJ has great customer service and whenever I have questions and requirements, Camilia always helps me out.

nowhealmecom
United States
About 2 months using the app
August 16, 2023

They are one of the best platform to list product in your store.And also their customer service is very fast.I contacted one them.Her name was AGNES.She was nice and helped me solving my problem.

Critter Venue
United States
5 months using the app
March 13, 2024

Very good customerservice. Been having some struggles and someone named Angel really helped me out with it. I would very highly recommend CJ!

Intervolve
Netherlands
4 months using the app
May 22, 2020

They have great service and they provide good communication with our agents. My agent summer helped me with many of my orders and solved many of my problems. I recommend this to other people.

Instabrowz
Türkiye
5 months using the app
CJDropshipping replied May 22, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 29, 2023

Billy Shi is a very good agent, he replied to me very fast and send me very pertinent information to help me start my business with CJ.

BlueBrine
France
5 months using the app
May 4, 2023

Amazing service and platform to be honest, got help from a very helpful agent (Alina Liu). I really impressed about the fast and cheap shipment service they provide.

venovoo jewelry
Sweden
5 months using the app
May 16, 2023

Reliable customer service. Lisa Qian always helps me out and replies right away, whenever I have an issue or question. I am very pleased with her support.

Prettytude
Switzerland
5 months using the app
April 27, 2020

Is a very professional platform for sourcing and shipping your products to the world of the past. I recommend using CJ for your business !

Protect Plus
France
5 months using the app
CJDropshipping replied April 27, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!