Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
January 4, 2022

Very nice platform and a very good service, Mandy Lu is a very good agent! Everytime i have problems with my orders she helps me out very well and the order fullfillment is regularly pretty quick

NordDeals
Germany
8 months using the app
CJDropshipping replied January 4, 2022

Thank you for your feedback! Your approval is our motivation.

October 26, 2023

I havent gotten any products yet but Maria is my best friend helping me with everything! She is 5 stars

Shlumpy Paws
United States
7 months using the app
February 28, 2023

My Agent Miya Huang is a very professional and trustworthy Agent. He replies very fast and is always there to help. I can only recommend him!!!

LightClip
Germany
8 months using the app
June 8, 2021

I needed an advice for the packaging of my product and my agent helped me to do that. Thank you very much

SkillArt
France
8 months using the app
CJDropshipping replied June 8, 2021

Thank you for your feedback! Your approval is our motivation.

July 27, 2022

Thanks Diana Chen for making my CJ Dropshipping experience much better! Very quick and helpful responses!

Crinzo
Australia
8 months using the app
Edited June 21, 2021

This app is really good and their support is awesome, my agent Estella is great and helpful to resolve my problems.. She is very knowledgeable

Homely Deko
United States
8 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 21, 2023

ich war mit der arbeit von Ken sehr zufrieden und hat mir sehr weitergeholfen das Problem mit meiner IOSS Nummer zu lösen. fühlte mich verstanden und es wurde sich zügig um die probleme gekümmert dafür möchte ich mich rechtherzlich bei mein Agenten Ken bedanken

Exuberu
Germany
8 months using the app
February 12, 2023

We are new to CJDropshipping, and found their import solution to our Dropping shipping store to be the most effective and easiest to use. We had a question regarding a product we ordered for testing purposes and the shipping timelines, was unclear. We considered to move to an alternative provider and decided to first reached out on a Sunday via WhatsApp to CJDropshipping.

Rebecca was the agent who responded and calmed our concerns and resolved our shipping issue immediately and provided detailed information on what we can expect and relay to our customers. We will stay with CJDropshipping, thanks to Rebecca, professional, quick and effective response. We look forward to work with CJDropshipping in the future. The Hypermallonline team.

HyperMallOnline
United States
8 months using the app
Edited December 16, 2023

Sena has been so helpful with every inquiry. Quick to respond and doesn't only send links to 'how to' pages, but helps with each step and makes sure that everything is taken care of. The live agent is key.

Also have to mention Murphy Hu is my hero, I made some mistakes and he was so helpful in fixing the issue as well as explaining the situation. The customer service is amazing with this company.

Sydney Smith Pours
Canada
8 months using the app
April 22, 2020

CJ has been fantastic to work with!! They make ordering my products so easy and provide WAY faster shipping times. Really has made having my own store a seamless process!

Finesse Fitness
United States
8 months using the app
CJDropshipping replied April 22, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!