Reviews (9,632)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 18, 2023

I am new to this and I had a lot of questions and needed help, I had also a problem with one of my products. Carman Wei did help me perfectly and anytime. I am glad she is my agent and I look forward for the next time we work together. Thank you again Carman! you are great!

Mind Zen
Switzerland
5 months using the app
October 19, 2023

I was pretty confused on how to find products and place orders but my agent Alina Liu helped me a lot and I already created my first order!

Salt Home Boutique
United Kingdom
5 months using the app
Edited July 21, 2020

Giving this app and CJ in particular nothing less than 5 Stars. My agent is Alisa who extends the best help she possible can. She's helpful and genuinely wants me to succeed in my business. Thank you

FairyMonster
Singapore
5 months using the app
CJDropshipping replied July 21, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2020

This app is the best way to source your product. Moreover, the team is always here to help ! Maxine He and Khloe Dong are always solving my issues.

Cheeze
Australia
5 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 12, 2024

Great service ! and a big thanks to my agent Ashely Wu

ICONIC Touch
France
4 months using the app
January 1, 2022

This app is perfect for cheaper fulfillment and a wide range of products with excellent customer service and support!

Accessor King
Canada
5 months using the app
CJDropshipping replied January 3, 2022

Thank you for your feedback! Your approval is our motivation.

April 14, 2023

"I had an incredibly positive experience with Nicki at CJ Dropshipping. When I encountered an issue with my order, Nicki was quick to respond and provide a resolution. Her communication was excellent throughout the process, keeping me informed every step of the way. Thanks to Nicki's efficient and friendly service, my issue was resolved in a timely manner, and I couldn't be happier with the outcome. I highly recommend Nicki and CJ Dropshipping for their exceptional customer service and dedication to resolving issues promptly."

Cocco & Buddy
United Kingdom
5 months using the app
November 27, 2022

I work with Christian and he's a great agent. He responds quickly and always has the solution. I am very satisfied

Jamees
Germany
5 months using the app
January 25, 2024

CjDroppshipping is in my opinion the best in the game. You can find almost every product for a good price and the service is just perfect. I am very lucky that Ceci Lu is my agent at CjDropshipping because she solves all of my problems in literally minutes. All in all I can just recommend it.

Gilovi
Germany
4 months using the app
July 29, 2020

It is a very good dropshipping agency. Although the sourcing team might source the wrong item sometimes, the customer services are friendly and patient.

D'eloque
Malaysia
5 months using the app
CJDropshipping replied July 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!