Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

December 3, 2024

Sveta helped me alot . I got reply in seconds and she solved my problem in couple of seconds. I liked the service.

Urban Nest
Canada
5 days using the app
November 26, 2024

J' ai pu échanger avec Kribee Huang qui m'a aidé et qui a été très patiente.J'ai pu passer ma commande avec succes et Kribee Huang m'a tout expliqué sur le no IOSS tout était claire je suis très satisfaite,
Merci à Kribee Huang

ZammouriTordjman Shop
France
6 days using the app
Edited October 17, 2024

Cj support team are very helpful and were able to provide me with such important information in setting up the shipping and delivery process for my online e store business, as a new store owner trying to figure this all out on my own was a challenge, the support team from Cjs made it a whole lot easier,Enid Dong thank you for you ongoing support you where very supportive and fundament in the success of our conversation with out you help i could not take this next step closer to achiving my goal so Enid thank you again.

NAYFENZ
New Zealand
3 months using the app
October 6, 2024

Thanks, Estella for the help and quick response!

Luxarra
Germany
4 months using the app
October 8, 2024

Lea Zhang is great to work with. Great customer service

SharkFit Activewear
United States
3 months using the app
October 28, 2024

I had an Anisa from cj dropshipping service team who helped me very well, it didn't take 2 minutes and I was connected, very fast service, I can recommend it

My Store
Germany
21 days using the app
November 13, 2024

Awesome mechanism of dropshiping from Cj dropshiping and my customer experience has been top notch with Charlie Zhang from the team being so supportive.

Rocvelli
Italy
9 days using the app
October 9, 2024

Cheria was a good communicator and helped me a lot,
Excellent support from Cheria of Cjdropping, thank you very much !!

NIRVANOX
Morocco
3 months using the app
September 25, 2024

Great app, I am appointed an account manager, Dolly who is really helpful. With a lot of other apps you are sort of abandoned and left do it on your own, but whenever I have any issues, concerns or queries, I can ask Dolly and she always provides great support. It really helps streamline things. I also like that I am in control of ordering the products which I like and it's very easy to track the cost of items. Highly recommend.

Peter & Co
Australia
About 1 year using the app
December 2, 2024

Very helpful. I was stuck trying to figure out how to lower my order turnaround because I have never place an order before and wanted to know more about the processing and shipping time, thanks to Arina Dong and Joean Gu who was able to help me.

Failing Fitness
United States
5 days using the app