Reviews (9,278)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 26, 2023

Great agents, quick response and helpful answers. my agent Billy Shi doing good job, thank you!

LunaLoom
Israel
7 months using the app
October 28, 2020

They have the best customer service I've had. I do dropshipping for a long time and I never experienced any problems. My customer service agent Shicharl is very professional and always available to questions

DYdeals
Israel
7 months using the app
CJDropshipping replied October 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited May 21, 2020

Very very useful. The platform needs getting used to but its not rocket science. Highly recommended for dropshippers! Their CSO, Vivian, has been very, very helpful! Well done!

OneHavenCo
Singapore
7 months using the app
CJDropshipping replied May 21, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 7, 2022

I am new to CJ and so far i am very happy with everything. My representative Whalen Zhu is amazing to work with, my questions are answered with patience and care and if have any concerns always addresses them straight away. Every easy to use platform with a great variety to choose from in my chosen field of sales. This is an honest review of my experience so far.

Inside Out For You
Australia
7 months using the app
June 20, 2020

Many choices and also the possibility to personalize these searches. The service is really very responsive, even with the jet lag. Very satisfied!

J&Jinnovations
France
7 months using the app
CJDropshipping replied June 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 4, 2023

Simple questions about our product choice and Ken Yang was responsive in answering right away. Thanks for your help.

Avante Home
United States
7 months using the app
Edited October 15, 2021

I am learning the process of this platform, I find it intuitive, although it could improve, but it has also been made easy with the help of my agent, Nikki Zhang, she is very willing to answer questions and resolve doubts as I select the products. ..Excellent attention !!

B’raato_Chile.Online
Chile
7 months using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

September 25, 2023

Always a pleasure working with June. Provides information quickly and resolves situations effectively.

outobia
Canada
7 months using the app
February 9, 2023

Very helpful and practical, with Fionnula's service i could have the answer that i was seeking in the fastest way possible.

sieraluna
United Kingdom
7 months using the app
January 28, 2020

CJ Dropshipping is great. My agent Sveta is always available, and very helpful!

I hope to do business with CJ long term

SmartChoice Living
United Kingdom
7 months using the app