Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 2, 2023

Excellent Chat Support by Customer Representative Brian Qiu. He was able to understand my questions and shared the information in detail with screenshots to guide me through the process.

The Market PK
United Kingdom
7 months using the app
July 26, 2023

Five stars for Sulee Li, the exceptional agent from CJdropshipping. Her diligent customer service, expertise in solving issues, and outstanding communication skills make every interaction a seamless experience. Highly recommended for all your dropshipping needs!

My Store
Spain
7 months using the app
Edited April 26, 2024

CJ is awesome. And really good customer service!
Cathy helped me in an awesome and professional way!

TITTUT STRUMPAN
Sweden
7 months using the app
Edited December 27, 2021

Just a refresh from my past review, cjdropshipping is the best app on shopify.
My agent Nikki Zhang and his colleagues have helped me build a strong brand, they spread very fast and are all very nice to me. It is a revolutionary platform, it has helped me to solve 99% of the problems I had before with deliveries and where to store my products.
As well as their agents who are very professional and kind, they respond very quickly and do everything they can to help us, especially my agent Nikki Zhang and Flora Sun who I get along with very well.

disopra™
United States
7 months using the app
CJDropshipping replied October 18, 2021

Thank you for your feedback! your approval is our motivation.

Edited December 31, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional customer service I recently received from John. In an era where genuine care and attention to customer needs are often rare, John's commitment to ensuring a positive experience truly stood out.
From the outset, John exhibited an impressive level of professionalism and courtesy. He attentively listened to my concerns, demonstrating a deep understanding of the issue at hand. What truly set him apart was his proactive approach in finding a swift and effective solution, going above and beyond to ensure my satisfaction.

CHERY BRIXTON
United States
7 months using the app
September 1, 2023

I really enjoyed working with Elsa Tong. The customer service was very awesome. Really nice person. Helped me to source, provided me with all the information I needed, and showed me how to navigate my way around. Patient with me because I'm new. Overall best experience.

IntellGadget
United States
7 months using the app
June 10, 2021

Leo Wong is the best agent, always helpful and really cool guy!! I recommend this App 100% Thanks a lot to all the team, specially Leo

Wear Rojo Sandía
Mexico
7 months using the app
CJDropshipping replied June 10, 2021

Thank you for your feedback! Your approval is our motivation.

November 9, 2023

Have to thank Saturn for a good service and help with new orders :)

Z-Brando Merch™
Sweden
7 months using the app
August 13, 2023

Great website with all needed tools for e-commerce , and fast customer service ,
Thank you Talisa Chou .

WAMMOW
United States
7 months using the app
November 21, 2022

Great support and functionality. My support person Bianca has been great and helped me a lot with any issues or queries in a timely manner.

Jiffi Baby’s
Australia
7 months using the app