Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 27, 2023

I have been working with CJ Dropshipping for many years, and I can 100% recommend it. My agent, Alex Chen, is amazing. He has significantly helped my business and is always available to answer any questions, responding very quickly. The processing and shipping times are also excellent, and the interface is easy to navigate.

Overall, for me, CJ Dropshipping is the best platform for e-commerce and dropshipping. I would recommend it to anyone looking for a reliable supplier. Their outstanding customer service and fast processing times set them apart from other similar companies. Thank you, Alex and the team at CJ Dropshipping!

VitaWatch
United States
7 months using the app
October 5, 2023

I'm loving CJ because the support is wonderful

Gettbest
United States
7 months using the app
May 31, 2020

This app is awesome. sourcing new products and fulfillment is so easy. Also having a dedicated Agent is the best thing. Mine is very very helpful and answers all questions every day.

TheCookingGuild
United Kingdom
7 months using the app
CJDropshipping replied May 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 15, 2023

This app is great for selling products online through Shopify and many other sites! Carman has great customer support! Carman Wei also helps me with order tracking and advice!

Very Useful Gadgets
United States
7 months using the app
March 29, 2021

CJ is the platform to use if you want to succeed. Excellent customer support, and very responsive. Ask for Xin Ge, A-grade account manager. Cheers

Joli Chichi
France
7 months using the app
CJDropshipping replied March 29, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 22, 2020

A very good app for dropshipping with faster delivery times and a very good customer service. Catherine helped me out alot with my business. Would recommend it.

Yakamoz Store
Germany
7 months using the app
CJDropshipping replied September 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 23, 2020

CJ has changed the game of dropshipping. 1 click button sourcing, 1 click button fulfillment, custom packaging, and inventory. CJ is 1 stop solution for everything you need from dropshipping to private label and your own inventory.
Their support is awesome - perfect English speaking support.

fungenius
Philippines
7 months using the app
CJDropshipping replied April 23, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2021

Although the quality and efficiency of sourcing still need to be improved, they are active to help us solve any problem. Especially the service of my agent Nikita is so great.

a bit sleepy. | Concept Store
Taiwan
7 months using the app
CJDropshipping replied December 30, 2021

Thank you for your feedback! Your approval is our motivation.

April 14, 2023

I really thankful to Mango, who has been helping me since I use CJdropshipping for my business. She is a great and friendly assistant and guide for problem solving if there any.

Thanks to all the team, keep it up!

Leelashome
United Kingdom
7 months using the app
August 21, 2021

I have tried many 3PL Fulfillments and this is the best without a doubt. Many thanks to Danny who is my assigned agent. Very happy with his work. Other companies should learn from them, especially in the customer service aspect.

aureos.oficial
Spain
7 months using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.