Reviews (9,703)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

April 3, 2023

Fast and effective conversation like always. Thanks you Ruth you make life easy for me. You are the best ❤️

HoloLight
Denmark
6 months using the app
January 26, 2021

Great customer support! Always available to answer any questions. the customer service team is very professional

Viridisly
Israel
6 months using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 2, 2020

So far a very pleasant experience with the platform in general, very friendly customer service and good delivery times even in the current situation.

Estorenado
Mexico
6 months using the app
CJDropshipping replied July 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 19, 2021

Support is excellent whenever needed.1 or 2 issues with the functionality of cj dropshipping however all was done to resolve the isuues and i highly recommend cj.

pomplush
South Africa
6 months using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited January 11, 2023

Talisa was very fast responsive and always willing to help. I recommend for everyone but particular those who are starting off in dropshipping and need more assistance.

My Store
Australia
6 months using the app
August 28, 2023

Lydia Wang always comes to the rescue answering all my questions very quickly, CJ is the easiest app to navigate and customer service is great!

Ventic
United States
6 months using the app
September 12, 2023

Hi , I' m new in Dropshipping & newly started to getting products to my shop from CJ Dropshipping .... Customer care Service is really good ... specially thank to - Whalen Zhu, he always ready to solving my products related questions ...Thank you !

Shubharambh Mart
United States
6 months using the app
July 23, 2020

Great company to work with. You get an agent from the beginning. Mine is called Skye which is working really well and I have not had any problems til now. great work

Hemocean
Austria
6 months using the app
CJDropshipping replied July 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 30, 2021

I really like the app and my agent Sophia xue was very patient,kind and helpful ! I highly recommend

Angeline Eloka Boutique
United States
6 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

February 1, 2023

I highly recommend CJ dropshipping for anyone looking for a reliable and efficient solution for their e-commerce needs. I've been getting assistance from a great agent who goes by the name Bruce Lin, who has been incredibly exceptional so far.

Store Novelti
United Kingdom
6 months using the app