Reviews (9,703)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

Edited November 13, 2020

Still using CJ up to today. Very happy with the fast shipping. Also you can have someone to speak with directly , which is much better than anything when dealing with logistics. (be aware of time frame :) ) The team is good and has always provided with solution.

Vraiment-chat
France
6 months using the app
CJDropshipping replied June 25, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 15, 2020

Very good application and helpful service people. My agent is Curry and he has been really helpful. I had a delivery problem due to the wrong variant which had been sent to my customers. They have fixed it by re-sending the right variant to all the customers who have received a wrong one. They are also 24/24h available if you have questions, which is a very big advantage!

Dealtoppers
Belgium
6 months using the app
CJDropshipping replied August 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 20, 2023

Lea is a very good helper and very responsible and good caring problem solving and nice good, I'm so happy.

TheTikTokMadeMeBuyItStore
Peru
6 months using the app
July 29, 2023

I have been using CJ Dropshipping for a while, loading up my store with products and have just done my first mock order. I have had a few issues with use but have had my queries quickly resolved with my agent Sita Cui. Sita replies very quickly and has a wealth of knowledge regarding anything CJ. The service has been amazing so far. I would recommend this site, it's easy to use, the prices are great and the there is a wide variety of products to choose from and customer service is some of the best I've had. I am yet to see how the shipping process goes but if it is anything like my experience so far, I'm sure it will be good. Thanks again, Sita and CJ, you're awesome.

Go Dinkies
Australia
6 months using the app
November 28, 2023

I received great customer service and all my questions where answered quickly. Thank you Rebecca Zhang for your incredible assistance.

Robust Ware
South Africa
6 months using the app
July 15, 2023

I am a new user, so far I have made a few orders. All seems well so far. Shipping is a bit expensive. My agent is yumi Mo and for now we have a good cooperation. I will update again once I have more information and orders.

ATTIRELO
United States
6 months using the app
December 1, 2021

Really useful app for the business and has great customer support. Thanks, Martin Mao for the great help you always provide.

AdventureSunrise
Bulgaria
6 months using the app
CJDropshipping replied December 2, 2021

Thank you for your feedback! Your approval is our motivation.

November 10, 2023

Zoey was quick in getting my answer to my question. Cj is doing a great Job!

My Home Goods and Gifts
United States
6 months using the app
January 31, 2023

I find this app to be one of the best ones I have used. It is easy to use and there is a lot of products to choose from. Their customer service is also very good and and I have personally gotten a lot of help from Jesse, he is awesome.

Ellyjewel
Finland
6 months using the app
November 27, 2020

Been using CJ for a few of my US orders and they processed pretty fast. My agent Janet Jin also reply to my inquiry promptly so I could fulfill the order sooner. Very good experience with CJ so far and really recommended to everyone.

Happmish
Malaysia
6 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!