Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 28, 2023

Cheria's exceptional service exceeded my expectations! She guided me through my first order with patience and expertise, ensuring every step was smooth and successful. Her responsiveness and dedication made me feel valued as a customer. Thanks to Cheria, I now feel confident with future orders. I highly recommend her for anyone seeking assistance. Thank you, Cheria, for the outstanding help!

Dcibels
Australia
7 months using the app
May 11, 2023

Judy Wen, the best agent so far. I've got all my questions answered, fixed all my issues with connecting my product to my store and show me everything step by step. I can't recommend enough Judy Wen as Cjdropshipping agent. Thank you for your help

Wellness Buddy
Australia
7 months using the app
May 24, 2023

Agent Robert Yang was excellent in providing customer service. Its my first time to use this platform and he helped me a lot with my inquiries.

Starboard
Philippines
7 months using the app
January 10, 2024

My Agent Marian Chen from CJ has been great, she had always gone beyond her calling even when she was sick. I truly want to thank CJ for being reachable 24/7. It's truly appreciated

Paneo
United Kingdom
6 months using the app
Edited January 3, 2024

Jolee has been very helpful with sourcing, customising and answering all my questions about my products/issues. The level of customer support I have had from Jolee has been exceptional!

Tradie Bits
Australia
7 months using the app
Edited December 17, 2023

Incredible Customer Service from Jolie and I’m delighted with the app. Product quality is high, shipping is fast and it’s easy for me to use. My account manager Surind is absolutely fantastic and such a support as I’m learning and new to dropshipping. He is very helpful and always reassuring.

Pawfection Pet Products
United Kingdom
7 months using the app
December 12, 2023

Thanks to Alan who helped me well and answer fast.

Massea
France
7 months using the app
December 4, 2023

One of their team members Bring is a great support and help! quick responses and will stay with you until you have the understanding or support you need

HumbleBeginings
New Zealand
7 months using the app
Edited January 7, 2021

Nice service. Prompt replays.
Specially Jenn Zhu, She push supporting to the limits until giving complete solution !!

BeautiMoon
United Kingdom
7 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 25, 2021

Have used and am fully satisfied. Awesome Service. Awesome Customer Support. Overall, Awesome App. Would definitely recommend to someone

KingdomTop
United Kingdom
7 months using the app
CJDropshipping replied September 26, 2021

Thank you for your feedback! your approval is our motivation.