Reviews (9,706)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

July 4, 2023

I would like to express my gratitude and appreciation for Chandy.
She has been incredibly helpful and supportive throughout my experience.
Her assistance and guidance have been invaluable, and I am truly grateful for her exceptional customer service. Thank you, Chandy, for going above and beyond to ensure my satisfaction.

Taprapat
United Arab Emirates
6 months using the app
October 30, 2020

Love the customer support. Khloe helps me a lot whenever I face any problem and responds really quickly.

Cupid
Australia
6 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 9, 2023

The customer service agent, Sita was very reassuring. Additionally, my messages are replied quickly and screenshots for assistance are provided. highly recommend!

Evergreen Gold
Singapore
6 months using the app
November 11, 2023

Excellent and fast service! Eugenia was an absolute gem in helping answer my questions quickly.

About Last Night
United States
6 months using the app
November 17, 2020

I love CJ for dropshipping and I would like to thank my agent Preda Xu for helping me with my issue and for great customer service!

Movention
Switzerland
6 months using the app
CJDropshipping replied November 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 5, 2024

Sulee li, i contacted Cj Dropshipping costumer service to solve a problem and she (Sulee li) was very kind and helpful.

Passionis
Germany
6 months using the app
October 12, 2023

Highly recommended, excellent customer service available on Realtime to solve any single issues you may have or questions. Clear cut information available to help you start your business as well smoothly.

Modishly Modest
United Kingdom
6 months using the app
July 21, 2022

We had problems with the delivery time because our shipping option was removed. After less than 8 hours we had found a solution thanks to the active and nice customer support. Can just be recommended!

FrozenSlushy - Slush Ice selber machen
Germany
6 months using the app
January 19, 2024

Aurora Helped me to check the problem of my order very quickly, The type of support that I find here is very very helpful and good.

Joe Shop
United Kingdom
6 months using the app
July 12, 2021

Estella has been so helpful the entire way through. They helped with any issues I had. They communicate very well and actually care about your success. I recommend this platform. Thank you!!

JollyToyz
Estonia
6 months using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.