Reviews (9,706)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

Edited January 31, 2021

Decent platform. My agent Yuki Zhao provided good service. Will continue to use CJ as long as it continues to provide good service and value to me.

CraftOfNails
United Kingdom
6 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 13, 2023

The support from Elsa Tong was very good. Super fast response times and was able to help me with my problem quickly. I can only recommend it! Thank you!

Casemood
Germany
6 months using the app
Edited July 14, 2022

Good app! The customer support is nice and very supportive at some points. One thing I am mildly satisfied is that the shipping/delivery times are a little bit high. Thank you for this amazing app. Hope seeing to do business for longer!

Best Choice Electronics
United States
6 months using the app
April 15, 2021

Had a few question via the live chat from cj with Cecil Chen. She was very helpful and always found a solution for me. Best customer service agent so far!

Teller Art
Germany
6 months using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

August 27, 2022

Our contact Rémi very pleasant and responds quickly to questions!!
We got a fast answer to our question.

VANZAL
France
6 months using the app
February 24, 2023

Thank you Erica for your help.
Thank you for sorting out the issue about my product.
Just the help I wanted before my store could go live.

Grab Avenue
Canada
6 months using the app
Edited July 28, 2023

I had very good help with my agent Miya huang from the customer service she helped me a lot with the questions I had, and I understood everything.
with her help I seems so easy to use CJ because I was rally stuck.
I recommend using CJ to manage your shipping

charmey
France
6 months using the app
April 10, 2023

My agent Leila was terrific. She help me with all my questions. Very happy with her service> She was very patient with my questions.

ShoeBeRight
Australia
6 months using the app
December 7, 2022

Mi trovo molto bene, servizio efficiente grazie a susu che sarebbe la mia agente! Ho già potuto evadere molti ordini grazie a loro senza nessun problema.

MaDa Shop
Italy
6 months using the app
May 16, 2021

My cj agent is amazing. she responds quick and took care of me quickly as well! She really understood my dilemma and made it happen. Im currently waiting for a variant to get sourced and i couldnt be more excited!

Delzor
United States
6 months using the app
CJDropshipping replied May 17, 2021

Thank you for your feedback! Your approval is our motivation.