Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 23, 2023

Foy Sheby was assigned to me as my agent and she's being a joy to work with. I'm impressed with her level of expertise and how fast she responds to my questions with useful solutions

In general, I am satisfied with my experience so far and I highly recommend their services to anyone looking for a reliable and efficient dropshipping partner. Thank you to the team.

Gadget Depot
Canada
7 months using the app
February 14, 2023

Particular thanks to Sveta for all his help today

I have had no issues with CJ, have used the customer service chat on a couple of occasions and found the staff and the app to be of an excellent standard.

Would gladly recommend.

KounaPomsky
Canada
6 months using the app
November 25, 2023

CJ dropshipping is the best platform for new dropshippers and advanced dropshippers. Everything is very easy to use and the people at CJ also help you a lot. For me in particular Chandy Chen helped me a lot to grow my business and always offers me the exact things I ask or need help. I really like CJ and especially because of my personal agent because it makes everything much easier. I would recommend CJ to anyone who wants to start their own shop!

Stipy
Netherlands
6 months using the app
March 25, 2021

I use this app for 4 month now and I'm very happy with it. Easy Connection between my shop and CJ. Nice overview. The agents are very good and I wanna thank Crystal Feng for helping me with all my problem. 5 stars rating for her!

SJshops
Germany
6 months using the app
CJDropshipping replied March 25, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 29, 2021

Great customer service! They always help you out with whatever problem you have. They also explain what's causing the problem and how to fix it.

Vivish
United Kingdom
6 months using the app
CJDropshipping replied June 29, 2021

Thank you for your feedback! Your approval is our motivation.

December 28, 2020

Excellent service. Fast shipment with great agents here to help you when necessary. It's far better than Ali Express in my opinion

Kasack
France
6 months using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 24, 2021

Je recommande l'agent Alex Cheng ! Il est gentil, à l'écoute, et il fait le maximum afin que tout se passe pour le mieux avec les commandes. TOP

ÌKO.
Switzerland
6 months using the app
CJDropshipping replied September 24, 2021

Thank you for your feedback! your approval is our motivation.

August 16, 2022

BOX CHEN HELPED ME SORT OUT MY SHIPPING SO THAT MY CUSTOMER COULD GET THEIR PRODUCT AS SOON AS POSSIBLE, WHICH WAS REALLY KEY BECUASE MY CUSTOMER REALY WANTED TO PRODUCT MORE THAN ANYTHING :)! 5 STAR SERVICE

ROYAL DREAMER
United Kingdom
6 months using the app
January 9, 2024

Great site for dropshipping and thx to Billy for his help

CineWall
France
6 months using the app
October 20, 2021

CJ Dropshipping has given me the support I need to start my ecommerce journey. Mango Fu and her team have been especially helpful and patient as I navigate the ins and outs of the site, and I genuinely feel confident in my ability to create and market my brand. Thank you much!

Paraph Black
Canada
6 months using the app
CJDropshipping replied October 21, 2021

Thank you for your feedback! Your approval is our motivation.