Reviews (9,706)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

November 3, 2023

Muy agradecida a Anthony, ha sido muy amable y me ha solucionado el problema.

FrikiFanaticos
Spain
6 months using the app
February 24, 2024

Love the customer service. Sita is very efficient!

Frankfurt Gems
United States
6 months using the app
January 22, 2024

Just chatted with Fionnula and she was very helpful with my questions and helped me to understand more about CJ Dropshipping and how to utilize it. A relief having someone to chat with that can actually help with questions or issues you may have!

Ark Abundance
United States
6 months using the app
Edited April 3, 2024

I am very happy with CJ and especially with my agent Ashley Wu. She is always there for me to anwser my questions and to provide me with repsonses and solutions. She is a very engaged agent. i'm very happy that she is my agent and that i can count on her. Always happy to work with cj and with ashley wu

Gymdrop
Switzerland
6 months using the app
April 8, 2023

Zoey Zheng was so quick in her responses everytime i reached out to the customer support for any of my issues, she solved my problems in mere minutes and quick responses to my texts. appreciate it alot

Humiflares
Kuwait
6 months using the app
March 31, 2021

They have the best suppliers ever. Great customer service and the best shipping time. My agent Fiona is very responsive, kind, and does a great job sourcing products for me.

Brosski
Canada
6 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

June 30, 2021

We are really happy with our agent Grace Li, that always helps us to offer our customers the best experience.

Buggston
Spain
6 months using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 2, 2024

Bin Han helps me soo much, i had a problem with a customer that said the order didnt arrive. But Bin Han helped me with this problem by proiving the order was delivered. Thanks so much. Every droppshipper should use cj droppshipping.

Golden Ball Store
Norway
6 months using the app
June 9, 2020

I had some problems with processing my order and contacted support which was awesome and the response time was fast.

Qathee
Australia
6 months using the app
CJDropshipping replied June 9, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 25, 2021

The staff of CJdropshipping has been nothing but success to me, great communication, wonderful people. I just want to give a shout out to Yuki! she is one heck of a helper. And if its not CJdropshipping then you're not dropshipping. HIGHLY RECOMMENDED.

MCshoppinn
United States
6 months using the app
CJDropshipping replied March 28, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.