Reviews (9,709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

Edited March 4, 2024

I am using CJ for a little while now and i must say the most i love about CJ, besides the enormous selection of products, is the service. Along my journey, Karen Jiang and Luna helped me a lot and was always on point and polite. Its just Great!

Vierfachliebe
Germany
6 months using the app
Edited November 18, 2020

CjDropshiping has a well-rounded platform and the service is very effective. My agent as well as the customer service with the live chat, including Sylvia Wang and Jenna Zhu, have been very responsive and helpful. This is my first day using the platform and i feel welcome and supported. It feels working with them daily is going to go seamless and reliable. I would recommend to try them if you didn't already/!

Novaline
France
6 months using the app
CJDropshipping replied November 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited September 28, 2023

CJ is seriously the best dropshipping app! Ken has helped with a product sourcing issue! Very prompt and excellent service!! I've tried a few dropshipping suppliers over the years and CJ is honestly the best and I keep going back to them and that's why I always stick with CJ now. Highly recommend!

It Girl Skin
Australia
6 months using the app
Edited December 14, 2023

One of the most significant advantages of CJ is the 24/7 customer service support. I want to thank the whole team, especially Doki Huang, for being there for me to answer all of my questions at any time. Thanks!

evcliptix
Bulgaria
6 months using the app
February 15, 2024

Amazing customer support. They are fast to respond, always reasonable, and straightforward. That's everything you need for a companies customer service program. Thank you

Austrige
Canada
6 months using the app
January 27, 2022

I have been using CJ Dropshipping for about 4 months and it has been a pretty good experience. Every representative that I have communicated with has been very patient and helpful. My recent communication with Ada Qiu has been great. Keep up the good work!

The Regal Pet Boutique
United States
6 months using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

May 31, 2021

Great and Fast customer support. The agent always trying to address the queries and advising the best solution.

HOMELY CONNECT
Singapore
6 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

February 27, 2023

Carman was a fantastic help in purchasing items for my online store. Their personalised approach, attention to detail, and exceptional customer service made the experience seamless and enjoyable. I highly recommend working with CJ for all your business needs.

Gadget Trekker
United Kingdom
6 months using the app
January 6, 2022

Good supplier. They have an agent named Mandy Lu by far the best agent i have ever worked. She realised my mistake before me and saved ton of my orders. She sourced product for me. Price negotiated. Got me real photos. Im really satisfied as a small business owner. Thank You Mandy ur the best.

Gadgets Paradise
United Kingdom
6 months using the app
CJDropshipping replied January 6, 2022

Thank you for your feedback! Your approval is our motivation.

February 22, 2024

Incredibly friendly and great place, there is always customer support, especially Ms Bellica is admirable.

Soundmali
United Kingdom
6 months using the app