Reviews (9,294)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
March 24, 2023

Very good and fast information by Cristina Chen, I had not understood her explanation and she explained it to me in a very clear way. I really appreciated it.

Spraydog
Switzerland
7 months using the app
January 19, 2020

this application is incredible and the agents are super attentive and put everything in place to help you! I love it.

Djaeez
Switzerland
7 months using the app
September 25, 2020

Whenever I have had problems they have been available to help me. Exchanges are very easy to upgrade. I recommend Cole Chou is very effective

John Ducke
France
7 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 27, 2020

I use it for more than 7 month, I really like it really, the services are réactif, easy to source and processing orders. The shipping is good. I will let a second review.

Power-Fixer™
France
7 months using the app
CJDropshipping replied April 27, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 31, 2021

This plate is really well designed. Everything is gathered in one place. Agent jenna zhu helps me a lot and very efficient and professional. Always available

GAINEMYBELLY
France
7 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 15, 2023

I was assisted by Cristina CJDropping agent she was really patient with me explaining the ordering of items in Shopify and completing the process in CJ Dropping. Thanks for the education and patients

E&G Trade Store
United Kingdom
7 months using the app
December 31, 2020

Great customer support system. You can get your agent or a customer rep to assist you within seconds without any wait what so ever. Good selection of products, competitive pricing, and fast shipping times. Would 100% recommend!

2043SHOP
United States
7 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited April 24, 2021

Staff support is fantastic 24/7 on cj. With other fulfillment apps, there are hours where you cannot contact them or get an answer - cj are always there to help and walk you through all the technical pieces. Super friendly and helpful

theskinstuff
United Kingdom
7 months using the app
CJDropshipping replied April 21, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 6, 2023

The customer service was amazing Alan Yang Thank for helping me through all the processes that went through all print on demand products , I really recommend to anyone who is ne to CJ to go first on cj customer service, you will learn very fast on how to use the products if you are a buyer or want any other business .

Thank you Once again Alan Yang.

Royqa
France
7 months using the app
Edited January 11, 2023

As a new dropshipper I can say that Phoebe Lin helped me with EVERY problem I’ve stumbled up and has made everything so simple and easy, I got my store running in minutes. just speak to customer service. 10/10

Petpalace
United States
7 months using the app