Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 12, 2023

I like CJ Dropshipping, they have a lots of goodies to choose for sale that's very cheap and good qualities. CJ Dropshipping got the best customer support ever. Thank you Cherry XU, you are the best!

Berthea
United States
6 months using the app
February 5, 2023

Excellent service, Box Chen's attention helped me with all the doubts I had, 5 stars for him, for his patience

viper
Argentina
6 months using the app
Edited July 29, 2022

I was checking general info regarding how to use some features in this app and the support person Wendy Yuan was very helpful and nice. Thanks Wendy
Also, (Sveta) the support lady was very helpful, very kind, and welling to provide whatever info I require. She was patient and professional. Thanks Sveta :)

Blackzee Online Store
United Arab Emirates
6 months using the app
June 9, 2022

Eric was patient and walked me through everything until I understood. I was having a hard time understanding how to bulk edit prices using a percentage. With screenshots he and I were able to effectively communicate until I figured out exactly how to do it. Eric is a great representative of how you handle customer service, first rate. Thank you Eric!

Fave Gear Shop
United States
6 months using the app
November 17, 2020

I am really satisfied by this app, order management is easy and clear. My wonderful agent Gina is very helpful and available at any time.

Vitalizeo
France
6 months using the app
CJDropshipping replied November 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 22, 2023

Had very great service from Ceci, she replied almost immediately and helped me with my questions perfectly! Thank you very much Ceci.

Luzera
Netherlands
6 months using the app
July 22, 2020

Cj is ten times better than Aliexpress the shipping costs could be better, but better than ali. One more thanks to Skye from cj she helps me everday more better than other agents!

toomashop
Austria
6 months using the app
CJDropshipping replied July 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 14, 2023

Particular thanks to DONNA for all her help today regards an order enquiry.

I have had no issues with CJ, have used the customer service chat on a couple of occasions and found the staff and the app to be of an excellent standard.

Would gladly recommend.

Internet Best Finds
United Kingdom
6 months using the app
February 9, 2023

DONNA Is very polite and helped me resolve my issue quickly, I hope you all recieve support like hers, she found my problem, updated my store, and explained me how to fix it in the future if the problem reoccurred, 5 stars.

ArcFlame
United States
6 months using the app
Edited January 27, 2023

In my opinion, the best dropshipping site for a few reasons is:
Fast delivery at reasonable prices
Good customer services.Shelly Yamg has helped me a few times with very important problems, so if she is helping you, you will always solve the problem.
so much product to choose from, etc.

amemailprofile
Bulgaria
6 months using the app