Reviews (9,709)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

January 6, 2022

Good supplier. They have an agent named Mandy Lu by far the best agent i have ever worked. She realised my mistake before me and saved ton of my orders. She sourced product for me. Price negotiated. Got me real photos. Im really satisfied as a small business owner. Thank You Mandy ur the best.

Gadgets Paradise
United Kingdom
6 months using the app
CJDropshipping replied January 6, 2022

Thank you for your feedback! Your approval is our motivation.

February 22, 2024

Incredibly friendly and great place, there is always customer support, especially Ms Bellica is admirable.

Soundmali
United Kingdom
6 months using the app
November 15, 2023

The whole process with cjdropshipping was facilitated by my agent Cherry Xu. She is very professional and helps me with everything. Thats amazing

loose.lt
Lithuania
6 months using the app
October 6, 2023

My interaction with Freda Deng was informative; displaying a knowledge for the platform, I was able to find everything I need to get started. Thanks Freda!

Audacious Picks!
United States
6 months using the app
Edited November 20, 2020

I use cj to help me in my business. The agents/contact persons are very reactive and friendly and for the moment everything is going well. My agents are very helpful and always answer my questions. I work with : Curry and Shaw Ye

OnlyPractical
France
6 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 29, 2023

I contacted CJDropshpping customer service, and was lucky enough to have Hallie Hu as my agent. She was very approachable and went above and beyond to help me answer my questions, which made my experience very pleasant. I would definitely recommend her for her excellent customer service.

Bienauchaud
France
6 months using the app
February 6, 2024

Great supplier and customer support agent Kaycee Chen is also very helpful.

Doggo Capital
United States
6 months using the app
December 20, 2023

I strongly recommend CJ if you are just starting out. I have been able to build a website in just over a week thanks to the ease of the company. I am so so grateful for Corry Wang as my agent because she has gone above and beyond to make the starting out process easy. Corry has been available to answer all my "silly" questions and we were able to build a good relationship from the first conversation.

Love Linked
Australia
6 months using the app
January 1, 2023

Low learning curve on CJ, easy to use and the service is amazing, Fionnula was very helpful and fast with the replies.

Strapple
Sweden
6 months using the app
November 7, 2023

I had a great experience with Fionnula from CJDropshipping as my personal manager. Fionnula was really professional, knew a lot about their products, and was super friendly. Fionnula went above and beyond to help me with my questions, helping me to market my products, making my experience very enjoyable.

Amazstore
Singapore
6 months using the app