Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 15, 2023

My agent @ Whalen has fast reply and trustworthy I look forward to keep working with him in the future

EAGNIM
United Kingdom
6 months using the app
September 19, 2020

Great customer service, this app has 24/7 customer support so you can always get help no matter what time of day it is.

Pet-Pawsibilities
Australia
6 months using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 8, 2023

Leila is the best support agent in this website it's the only reason i will rate this website a 5 star

nitroushub
Egypt
6 months using the app
January 17, 2024

amazing, support thank you Fionnula!

Ubodubo
Poland
6 months using the app
July 15, 2020

CJDropshipping is great. Have been using them since the COVID-19. Had an issue with listing a product. Hedy Liu in customer service has solved my problem within a few mins. Def worth it. Highly recommend!

luvthemstore
United States
6 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 8, 2023

I newly adopted CJDropshipping and honestly, my agent Phoebe Lin has made a perfect job helping me and answering all my questions. She was sharp and quick.It is a pleasure to work with her. Highly recommend.

Vineaes
Belgium
6 months using the app
April 30, 2020

Really amazing service and product quality. Dedicated customer manager, who help 9am to 5 pm. Easy to source any product. Recommended...

Gear Styles
United States
6 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 24, 2021

This app really solves all your logistic problems when it comes to Dropshipping, it's a game changer! Also, I had great people working with me.

Ignovys
United States
6 months using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 10, 2024

We are incredibly satisfied with the exceptional services provided by CJDropshipping, and this satisfaction is further amplified by the dedicated agency, FLO MA, they've assigned to us. FLO has consistently showcased exemplary dedication and proficiency in swiftly resolving any issues within our e-commerce operations. Their proactive assistance and expertise have been invaluable in guiding us through the processes, contributing significantly to our business's seamless operations. CJDropshipping's support, complemented by FLO's unwavering commitment, has truly elevated our experience, and we greatly appreciate their invaluable contributions.

JoySmartPro
United Kingdom
6 months using the app
January 8, 2024

CJdropshipping is an exceptional, free app for those new to dropshipping, especially useful for integrating with Shopify stores. Its most notable feature is its seamless integration with Ali Express, allowing you to easily import items and synchronize orders. The key is the support from personalized agents like Skye, who are known for their quick responses and willingness to help with any questions or concerns about the store. Overall, we highly recommend CJdropshipping for its user-friendly approach and efficient customer service. A huge thank you to my agent (Ruth)

Magic Bottle Brush™
Bulgaria
6 months using the app