Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

November 6, 2023

i had a good experience with Sita Cui.. she answered my questions expertly and provided quick solutions to my problems. I enjoy working with her

SHOPRAVE
Germany
6 months using the app
February 6, 2024

I've been utilizing CJ Dropshipping for a while now, and it's been an integral part of the growth and success of my online store. The platform itself is incredibly organized and user-friendly, which made my initial journey into dropshipping much smoother than anticipated. Like any newcomer to the e-commerce scene, I've encountered my share of questions and uncertainties. Thankfully, the Customer Support team at CJ Dropshipping has consistently been a beacon of clarity and assistance.

Most recently, I needed specific information regarding shipping options to ensure my products could reliably reach my customers. This is crucial for me, as I aim to provide the best possible service and product availability. It was in this context that I had the pleasure of interacting with agent Billy. Billy's support was nothing short of exceptional. He was not only responsive and clear in his communication but also went above and beyond to ensure I had all the necessary information and tools at my disposal. His guidance made it easy for me to navigate the platform and make informed decisions about my inventory and shipping strategies.

OtoCleanTech
Poland
5 months using the app
January 20, 2024

Rly good! Took me a bit to figure out but so far the backend and agent support been working great. I've been working with Elsa Tong, would recommend!

MooMoo
Canada
5 months using the app
July 21, 2020

CJ APP can be a great app if u know how to use it. When you register, CJ give you an Agent who will help you to source your products, and also help for fulfillment. If you are not ok with the Agent CJ give you, I recomend you to ask and change for Louie Shang! He is young and reactive, very efficient.

Eyelynd'™
France
6 months using the app
CJDropshipping replied July 21, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 2, 2021

love this app. customer service is top notch. thank you Mayya Wang. you have been great in answering all my questions about the shipping process.

little flower pet store
United States
6 months using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

August 3, 2022

I use this application a lot and thanks to Jacob Zhao everything is always under control. Thank you

bambinea
France
6 months using the app
January 15, 2024

thank you JOYZHOU for your help and quick and excellent service you are the best

MOGA STORE
Saudi Arabia
5 months using the app
May 29, 2023

The product is very good, customer service staff attentive and patient, very friendly to new sellers.

GrovioLife
China
6 months using the app
Edited April 4, 2023

the customer service is really responsive and Anne responded to all my requests and expectations. I really like work with CJ

Ki&Ti Cat
France
5 months using the app
December 5, 2020

I am using CJ Dropshipping now for months and I can only say that it is one of the best Apps regarded to Dropshipping. If you got questions, you always get an answer. They are very helpful. They have fast shipping and teh price of the products is mostly cheaper than on other platforms. I am very staisfied.

BlancheBurgh
Austria
5 months using the app
CJDropshipping replied December 6, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!