Reviews (9,638)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 6, 2024

Huge thanks to Suki Huang who was really helpful and answered all my questions from CJ's customer service. I'd recommend CJDropshipping to anyone as they have a decent user interface and you can source items from multiple sites.

No Tags Clothing
United Arab Emirates
6 months using the app
July 24, 2021

Hugo Hu was a very helpful agent, he resolves my issue in a matter of minutes. Thank you Hugo!!!!...

Subscribed Influence Clothing & Merch
United States
6 months using the app
CJDropshipping replied July 25, 2021

Thank you for your feedback! Your approval is our motivation.

June 14, 2022

Amazing service, they answer at anytime, and very fast! I recommend for sure! CJ is different from other services.

TECH ECOMM
Spain
6 months using the app
December 15, 2022

I want to thank Billy from Cjdropshipping for the clear answers to all my questions that I always ask

bayafam
France
6 months using the app
July 18, 2022

Very effective app. Everything is processed very quickly. Customer service is amazing. Thanks to Cristina

mypettypaws
France
6 months using the app
July 17, 2023

Very good CJ platform- have just positive experience with it and very goog customer support.
Anthony the best one*)
Cudos.

AMORE
United Kingdom
6 months using the app
September 2, 2022

I had a problem with email notification settings and some product questions Cristina Chen was awesome helped me out really quickly, she was super helpful and nothing was a problem, had it sorted in no time.

Gotta Get That
Australia
6 months using the app
December 27, 2023

Chloe Zhang was such a huge help!!! Thank you so much for all of your hard work with my issue with refunding a transaction!! ⭐️⭐️⭐️⭐️⭐️

DeskDrifterz
United States
6 months using the app
December 2, 2023

I'd like to extend my heartfelt appreciation to Ceci at CJ for her exceptional collaboration. Her unwavering availability, professionalism, and insightful proposals have significantly contributed to the success of our partnership.

The value she brings in terms of recommendations is truly commendable. Her dedication to customer service and ability to propose effective solutions have streamlined processes and positively impacted our work.

Thank you, Ceci, for your hard work and commitment to excellence. It has been a pleasure working with someone of such competence, and I look forward to continuing our successful collaboration.

PtitSerein
France
6 months using the app
December 11, 2023

Hello!!

Hope this email finds you well!!

My experience with CJ is excellent so far. I am new and recently opened my store on Shopify and Amazon. My target to reach more than 1 million in less than 6 months. But I am learning now. Ms Ruth and Ms Alina helped me a lot and guiding me as an when required. Thank you to Ms Ruth and to CJ.

Regards,
Ismail Mulla

GeniusStore
United Arab Emirates
6 months using the app