Reviews (9,298)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
October 12, 2023

Very good customer service. Very fast, very straightforward. Excellent supplier for beginners.

Derera
Germany
7 months using the app
April 29, 2021

The customer support was very quick and responsive. I can definitely recommend CJDropshipping. Brilliant service.

sweetbabytiger
United States
7 months using the app
CJDropshipping replied April 29, 2021

Thank you for your feedback! Your approval is our motivation.

April 4, 2023

Great service. Reduced a lot of troubles I had in Aliexpress. Especially 'Zoey Zheng' in the customer service team was very kind and helpful. Thank you!

myfavest
United States
7 months using the app
August 27, 2020

By far the best thing about CJ is my agent Hedy as she's always quick and happy to help me with any questions and problmes I might have. She doesn't stop until she has found a soultion that both me and my customers are happy with.

Pet-Dicure
Spain
7 months using the app
CJDropshipping replied August 27, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 27, 2022

The app looks good so far, but did not sell anything yet.
Rebecca helped me very quickly with my questions.

Petorra
Germany
7 months using the app
August 16, 2023

I had a some issues and a few questions while connecting the products to my store and Bruce Lin from CJdropshipping helped me out and solved everything. I really can’t thank him enough. He replies very quick and was always able to find an effective solution to any problem. Great customer service!!

Sunkiss
United States
7 months using the app
Edited February 28, 2023

Great customer support. I've been assisted by a staff name Miya Huang and had an amazing experience with her. Cj is a great company for dropshippers with products at a reasonable prices. miya have been now assissting me for over a month and she is now more like a friend to me

Flame Laser
United States
7 months using the app
July 23, 2020

CJdropshipping is a great platform for me. They also provide an agent for you in the beginning so that you can deal with it whenever the problems occur. My agent is called Katrina, she is a responsible and friendly girl who provide good services and answer my questions in very professional way. CJ will be my long term working partner and is a great company to deal with.

Alpha Amaze
Malaysia
7 months using the app
CJDropshipping replied July 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 5, 2023

I'm loving CJ because the support is wonderful

Gettbest
United States
7 months using the app
Edited June 22, 2020

Excellent service my order was processed in 1 day and the questions answered very well. Fast response and very helpful I recommend it. My agent Cindy is excellent they get back make changes and process orders quickly. Very happy with the service and response time. Highly recommend

CrazeeMarket
Australia
7 months using the app
CJDropshipping replied June 22, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!