Reviews (9,638)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 1, 2024

Thank you Loker Wang for great support. I appreicate your patience and clear instructions. I wish I could give you more stars...

Phero
United States
6 months using the app
February 28, 2023

I would highly recommend Zoey to anyone using CJ. She truly cares about providing top-notch service to everyone. Thank you for your outstanding service!

Bimbii
United States
6 months using the app
December 12, 2023

One of the best and easy going platform for drop shipping . i have been contacted with support Joy Zhou was so professional and prompt answer.

Smartyzone
Portugal
6 months using the app
September 25, 2021

Aria Lv helped me with Great customer service Hopefully getting some sales this week ; ). . . .. . . ..

Olouka
Netherlands
6 months using the app
CJDropshipping replied September 26, 2021

Thank you for your feedback! your approval is our motivation.

January 10, 2024

I want to thank my manager Lisa Wei, she is always helpful and tries to do her best. Also, several times I talked to agents Sveta and Ruth during the night shifts in China, they were also very helpful and answered all my questions.

OhMyJuls
France
6 months using the app
March 21, 2024

Customer Service Review and Recommendation for Employee Bin Han

I am writing to share my positive experience with employee Bin Han's customer service. Their support was exceptional, marked by prompt responses and excellent assistance. I highly recommend their service to anyone in need. I rate their performance with 5 stars and commend them for their outstanding dedication.

Mein Shop
Germany
Edited February 15, 2022

My agent Mango Fu is fantastic. She always has solutions for my issues and helps me navigate thoughtfully in the world of suppliers. She does a lot for the success of my business. I enjoy working with her!

Paintaxis™
United States
6 months using the app
CJDropshipping replied January 19, 2022

Thank you for your feedback! Your approval is our motivation.

August 25, 2020

My experience with CJ has been great! One of the best apps for dropshipping imp. Agents are great to work with!

The Wrist Fix Pro
Canada
6 months using the app
CJDropshipping replied August 26, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 20, 2021

Mix Huang is the best in this Job, the solution she gave me was perfect and now am very happy thanks alot. fast respons

ReditExpress
Italy
6 months using the app
CJDropshipping replied October 21, 2021

Thank you for your feedback! Your approval is our motivation.

January 11, 2024

i am on cj dropshipping almost 2 weeks but its great experience very quick service consultant r available everytiime specialy bianca she is very kind and helpfull

Shop me
Spain
6 months using the app