Reviews (9,637)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 16, 2022

if there were 10 stars for rating i would rate diana chen 11 stars for being always there everytime i had something unclear Keep it up diana

NovaZonne
United States
6 months using the app
CJDropshipping replied April 18, 2022

Thank you for your feedback! Your approval is our motivation.

July 28, 2022

I was stuck in a problem and I didn't knew how to get out of it but when I asked for help. Ada qiu respond me immediately just in a second and she figured it out the problem in a second. Im still impressed by her service.

SsHopet
Canada
6 months using the app
September 24, 2022

Really professional service, everything works perfectly. The support is also very helpful and always available, Bonnie (a support agent) helped me with my issue very quickly. Totally recommended!

Buovit
United Kingdom
6 months using the app
Edited August 22, 2020

Easy to use and customer support is very helpful, providing accurate info fast. Was helped by Levin Lin, Khloe Deng and always have great support from my account manager Cissy. Recommend!

Bolt Chargers
United Kingdom
6 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited October 10, 2023

Ich bin begeistert von CJ Dropshipping. Meine Agentin Yana und Ruth macht einen super Job und unterstützt mich tagtäglich nett und zuvorkommend!

Petropolis
Germany
6 months using the app
Edited February 16, 2023

Servizio assolutamente top, hanno la chat su whatsapp piu' veloce che io abbia mai visto, paulo mi rispondeva letteralmente dopo 20 secondi ( a volte anche prima), consiglio veramente, personale top

Spazzolady
Italy
6 months using the app
November 2, 2023

I changed my fulfillment process to CJ.

I have had my agent from the start. Tab Zhao, my personal agent, responds within a few minutes and helps easily with even small or large questions.

Very helpful and makes you feel like you are in good hands.

Thank you CJ Team and especially Tab Zhao

bamudo | Offizielle Website
Germany
6 months using the app
January 21, 2021

This Dropshipping App is the perfect helper for dropshipping, and the agents on CJdropshipping are perfect !

#SecondeVie
Réunion
6 months using the app
CJDropshipping replied January 21, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 16, 2021

Great and quick response of Christian Chen, really appreciate their customer support. Thank you Mr. Chen

Lovely Dreams
Switzerland
6 months using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

April 18, 2023

CJ dropshipping has been a great site to use. my agent, Niky is always ready to help me with any query's i may have. very happy indeed and i will continue to use this site furthermore.

MossyBagCo
United Kingdom
6 months using the app