Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

September 12, 2023

Nigel Li, was a great helper he gave me more information to look into to connect with more suppliers. AS well as telling me on how the shipping process works, while just being very polite.

SwiftySelect.com
United States
4 months using the app
November 13, 2023

I would like to say my experience with Donna has been great, she was polite and patient with me, and actually dealt with my constant bombardment of questions. I’m still yet to receive more help and service, but I recommend this app to keep it simple and if you want to manage shipping times and costs like I did, because last app had such a excruciating price to just ship for 15 days at most to me finding warehouses in u.s, and find a affordable and actually really good shipping times.

Noahs Arc
United States
4 months using the app
April 5, 2024

Zoey Zheng was nice with customer service and she helped me figure out how I can customize my product easily and answered all of my quesitons I had fast about how I could get help buying an item in bulk and go about branding it. And the stuff she could not answer right away she told me that she will figure it out and get back to me on whatsapp
:- ) Great customer service ;- ) Zoey was great 5 stars

VR & Beyond | Premium VR Products for Everyone
United States
4 months using the app
July 28, 2023

Arlene helped me very well with my order
Thanks for the help and patience
I'll know next time :-D

DELOP
Germany
4 months using the app
August 9, 2023

Excellent customer service. Thank you Mary Li! I've been working with them since I started dropshipping, they are a good company to work with.

NeoNexa
Germany
4 months using the app
March 5, 2024

Ich bin mit dem Service von Suki Huang äußerst zufrieden. Sie war professionell, freundlich und effizient. Die Kommunikation verlief reibungslos, und sie hat meine Anliegen prompt und gründlich bearbeitet. Ich kann Suki Huang ohne Vorbehalt empfehlen und werde bei Bedarf gerne wieder auf ihre Dienste zurückkommen. Vielen Dank!

Homemint
Switzerland
4 months using the app
July 15, 2024

I was served by Aurora, a very nice employee, she helped me with absolutely every question and explained everything. I am very satisfied

Uncommon Joy
Canada
About 1 month using the app
January 29, 2023

Whalen is so amazing and patient with me. they have took the time to send me links for helpful products for my website. i am very thankful for Whalen and they are amazing at there job

Visionary Aid
Australia
4 months using the app
October 4, 2023

CJ Dropshipping agent Cristina Chen was very pleasant, friendly, quick, and very knowledgeable. She helped me save a sale by negativing the way to track an order. I'm new to CJ Dropshipping and was not sure how to get the carrier tracking number to provide to my customers. She quickly assisted me and provided all the helpful information I needed. A million stars go to Cristina's superior customer service!
Sincerely,
Teresa's Fashionista LLC

Teresa's Fashionista LLC
United States
4 months using the app
April 25, 2022

i use cjDropshipping daily and am extremely satisfied with the customer service. I must highlight the performance of Wendy Yuan at this point. She is always helpful and very fast in her work. Fortunately there are employees like her

Lacinio
Germany
4 months using the app
CJDropshipping replied April 25, 2022

Thank you for your feedback! Your approval is our motivation.