Reviews (9,637)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

January 19, 2024

Aurora Helped me to check the problem of my order very quickly, The type of support that I find here is very very helpful and good.

Joe Shop
United Kingdom
6 months using the app
November 18, 2022

I needed help early this morning with this app and Debbie Lai came on to the chat and responded right away to make sure I was up and running.

InsPinkLabel
United States
6 months using the app
February 22, 2020

CJ Dropshipping is great! Good agents and fast shipping times. Also you can order merchandise at the USA warehouse!

MiaPaw
United States
6 months using the app
April 13, 2021

Had a great experience with CJ. The customer service is very good. Ian Xue helped me out with some issues we were experiencing with our order. Great help!

Swing Pad
Canada
6 months using the app
CJDropshipping replied April 13, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 8, 2020

Thanks to my agent to help me to grow up and for he's quick answer. It's awesome. I'm sure about CJDropshipping. trust me.

KitCarry&Mom
France
6 months using the app
CJDropshipping replied September 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 17, 2020

CJ is very good! Shipping times are good and customer service is very helpful. I Would definitely recommend this app!

The-InterStore
Singapore
6 months using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited September 27, 2020

This app is very good, cj delivery my customers very fast, i like it !
This app is very fast and simple to use

DODAKOU
United Kingdom
6 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 28, 2023

It has been more than 6 months since I started working with CJ for my Shopify and eBay stores, and I am having a great experience. The shipping is always on time, the quality is good, and their 24/7 customer service is great. The best thing is my personal agent Nancy. No matter how big the problem is, she always helps me to resolve it quickly. I really appreciate Nancy and the CJ company for such great work.

ZMK Products
United States
6 months using the app
February 14, 2023

I would like to commend Bonnie for her very good work. She answered me directly and was able to help with my problem very quickly. I was almost desperate but thanks to bonnie from CJdropshipping I was able to solve the problem very quickly. I can recommend it to everybody.

Barblender
Germany
6 months using the app
November 12, 2022

Stort utbud av produkter och jättebra service! Jag gillar deras snabbchat och utförliga beskrivningar

Fire und Water
Sweden
6 months using the app