Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

April 4, 2021

The app itself works great. All of the agents have been super helpful and respond very quickly, especially Victoria Wang. She helped me fix an issue with the picture being of the wrong product. The app is very easy to use and they have a wide variety of products with fast and relatively cheap shipping with tracking numbers provided. Highly recommend.

Enable Fitness
United States
5 months using the app
CJDropshipping replied April 5, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

Edited April 16, 2023

Winnie is extremely helpful in addressing any concerns i had about using CJ and integrating it with shopify and even provided personal assistance with any problem I had. I appreciate the exceptional customer service and support she provided. I highly recommend Winnie and CJdropshipping.

COSME-TECHS
United States
5 months using the app
October 16, 2023

Carman helped me get a discount. Good customer service!

luminia
United States
5 months using the app
April 11, 2022

I am new to this app and already loving the service I am getting. Agents are available 24/7 to assist. I have just been assisted by Cheria and she was such a pleasure to work with. Keep it up!

GoMakeover
U.S. Outlying Islands
5 months using the app
CJDropshipping replied April 13, 2022

Thank you for your feedback! Your approval is our motivation.

August 10, 2020

This app is amazing I recommend it highly. Spécial Thanks to my agent Mandy. She is very helpful. I have a lot of support from my agent Mandy , she allows me to evolve in my business by answering all my questions.

Air-Pro
France
5 months using the app
CJDropshipping replied August 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

February 24, 2020

Lina very supportive, she assist to solve the account issue and replies very quick to my enquiries. Highly recommend Lina

Sugar Dream
Malaysia
5 months using the app
November 1, 2023

I would like to extend my sincere thanks to Fionnula Wong from the CJ team. And to the entire CJ team, everyone is very helpful to me. The CJ team is truly supportive.

Vireobags
United Kingdom
5 months using the app
Edited September 27, 2024

My agent Dolly liu, went above and beyond to find the information we required on a purchase that was made. She was very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

RequinCosy
France
5 months using the app
February 9, 2021

Decent prices and good delivery times. All you need to run your dropshiping business. Very helpful customer service.

Atienzza
Spain
5 months using the app
CJDropshipping replied February 9, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 23, 2023

sa fais 2 fois que j ai besoin des info et encore aujourd hui un tres bon service de
Billy Shi , j avais besoin des info sur un produit et un suivie de remboursement et tout c est fais a merveille , je vais continuer a acheter ici bravo a toute l equipe

boutique amusante et confortable
Canada
5 months using the app