Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

January 31, 2023

CJDropshipping provides a world-class e-commerce platform that sets the bar for customer service excellence.

The platform itself is user-friendly and offers a wide range of features that make dropshipping a breeze. But what truly sets CJDropshipping apart is its outstanding customer service team, which in my case was led by the exceptional Fiona. Her friendly and knowledgeable demeanor, combined with her attention to detail and professional approach, make using the platform an effortless experience.

I was thoroughly impressed by her exceptional communication skills and rapid response time.

Fiona embodies the epitome of a fantastic customer service representative and I am constantly amazed by the level of support offered by the entire CJDropshipping team.

A heartfelt thank you to CJDropshipping for raising the standard in e-commerce platforms and customer service.

LaurentBreezy
Canada
5 months using the app
May 26, 2021

There's no words to describe how lucky I feel when I find out CJ dropshipping. I have to handle a lot with product researching, deal with price and package but CJ makes everything easier for my business, both online and offline. And 5 star for my agent Fergie, so supportive even though I confused her a lot. =)))))

WowMux
Australia
5 months using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

October 12, 2023

Has been great so far and my agent Kris Zeng has been nothing but helpful and has done an amazing job.

Car Care Cargo
United States
5 months using the app
September 16, 2023

Really appreciate Cj, Cheria helped helped me find an answer to my question. And customer service is always there. It's perfect

My Good Cushion
France
5 months using the app
May 16, 2021

CJ really does a great job for beginner like me. All the agents that i have contacted are really friendly and willing to help me out. Thanks to CJ Dropshipping!

OverDecades
United States
5 months using the app
CJDropshipping replied May 16, 2021

Thank you for your feedback! Your approval is our motivation.

August 13, 2023

They have really good support team. Rebecca was very nice and helpful. She was super patient with me and answered all my questions and solved my problem

Twinkle Baby Star
United States
5 months using the app
March 24, 2021

I've been using this app for a few months now and I have to say that considering the work load that this company has amidst the Covid-19 situation, they have been stellar in resolving each issue I've had. And because of that my store is finally up and running and doing quite well. Thank you CJdropshipping. I truly appreciate all the effort you put in.

Handy Tools Git-R-Done
Thailand
5 months using the app
CJDropshipping replied March 24, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

Edited October 2, 2020

thank you for the good service iam ver satisfy by this app that iam using since couple of week now .

JenWhiter
United Kingdom
5 months using the app
CJDropshipping replied October 3, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 16, 2020

Es una buena empresa que trabajan a diario y con eficiencia. Siempre atentos al cliente. Muy profesionales. Gracias. Un saludo.

Zelex21.com
Spain
5 months using the app
CJDropshipping replied November 16, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 1, 2024

I love work with this supplier. And Many thanks to Royce Zhang. Always responds promptly to questions and helps with placing orders

Svago Home
Israel
5 months using the app