Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 28, 2023

I received great customer service and all my questions where answered quickly. Thank you Rebecca Zhang for your incredible assistance.

Robust Ware
South Africa
6 months using the app
April 3, 2023

Thanks for Cjdropshipping team especially Nancy she helps me so much she is so kind also

Home Feliz
United Kingdom
6 months using the app
July 10, 2023

Robert Yang is very accommodating CS, I am pretty new in CJdropshipping and he was able to answer all my questions with ease! Thanks so much.

Shop Lang
United States
6 months using the app
February 23, 2023

Straight to the point good explanation and also screenshot! 5stars for amazing help from Cristina!!! :)

intrio.no
Norway
6 months using the app
April 3, 2023

Fast and effective conversation like always. Thanks you Ruth you make life easy for me. You are the best ❤️

HoloLight
Denmark
6 months using the app
January 26, 2021

Great customer support! Always available to answer any questions. the customer service team is very professional

Viridisly
Israel
6 months using the app
CJDropshipping replied January 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 5, 2024

Sulee li, i contacted Cj Dropshipping costumer service to solve a problem and she (Sulee li) was very kind and helpful.

Passionis
Germany
6 months using the app
July 2, 2020

So far a very pleasant experience with the platform in general, very friendly customer service and good delivery times even in the current situation.

Estorenado
Mexico
6 months using the app
CJDropshipping replied July 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 28, 2023

Lydia Wang always comes to the rescue answering all my questions very quickly, CJ is the easiest app to navigate and customer service is great!

Ventic
United States
6 months using the app
April 19, 2021

Support is excellent whenever needed.1 or 2 issues with the functionality of cj dropshipping however all was done to resolve the isuues and i highly recommend cj.

pomplush
South Africa
6 months using the app
CJDropshipping replied April 19, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.