Reviews (9,603)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

December 20, 2024

Much slower. 20 DAYS! Most of the orders still not shipped, and they can't say a reason. This might be fatal for my store. They work ok only if you keep stock for 1-5 SKU no more. They have no brains to process more complex tasks

roomtery
United States
17 days using the app
September 23, 2024

I received quick and excellent assistance through the chat from Steph Zhu. Prompt action and great service!

Vidano
Netherlands
5 months using the app
August 21, 2024

Working with CJdropshipping has been a game-changer for my business, and a huge shoutout to Rebecca Lin, an incredible agent! Rebecca has been an absolute pleasure to work with—she’s responsive, knowledgeable, and always goes above and beyond to ensure everything runs smoothly. The platform itself is easy to navigate, with a vast range of products and reliable shipping options. But what truly sets CJdropshipping apart is their outstanding customer service, especially with dedicated agents like Rebecca who make you feel supported every step of the way. Highly recommend!

Array Avenue
United States
Over 1 year using the app
November 24, 2024

"Zoey" service is the best. I appreciate your help. Thank you

Doodleduds
Poland
4 days using the app
September 25, 2024

I really like the services especially from Aurora

Ettoe Online (Pty) Ltd
South Africa
8 months using the app
September 3, 2024

We're using CJ for many years already and will continue to do so. Great pricing and support! Spacial thanks to Rebecca Lin from support team for attention to details

Taffl Paris
United States
9 months using the app
October 1, 2024

Arina Dong - Awesome service, helped with all my questions and has been very understanding. Kept persevering and solved all my problems.

Pinetex
Canada
2 months using the app
October 25, 2024

Appreciate all the support that I got from Cherry Xu. Her reply is instant.

DAPR
Australia
19 days using the app
September 12, 2024

Been using CJ for a year now and they are always very helpful and fast with the communication and problems. Especially Sulee Li has been helping with all the pricing and sourcing products quickly. She is the best agent to have!

desialy
Estonia
3 months using the app
August 29, 2024

My agent Ely, is more than an agent, he's my business partner, a big part of my sucess it's because of his dedication, recommendations, proactivity and kindness. I really couldn't imagine my business without him. I recommend working with him without hesitation, he's 1000% an amazing professional and person, hopefully i can work with him for many more years. Thanks a lot Ely for your dedication!

MoodWear
United States
4 months using the app