Reviews (9,719)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

December 27, 2022

Great customer service. I was quite confused, since I'm new, but I can say some clarifications have been made. All my questions were answered by Rebecca Lin.

OKODD
Germany
5 months using the app
December 31, 2023

Really Happy withe order fulfillment and especially with cutomer service. I had a prodlem that has been resolved by Garrison Wong just in a few minutes. Recommended

GlowlyBe
United Kingdom
5 months using the app
January 20, 2023

I spoke with Alan and he was really kind and helpful in providing me with all the information I needed! Great service

Your Place
Italy
5 months using the app
November 15, 2023

5-star! They help me solve my problem really fast! Thank you Bruce Lin&Zoey

Okshop
Portugal
5 months using the app
January 22, 2024

Raymond He is an absolute legend. I am new to the site and he was able to help answer all my questions and also got me to look at additional ways i can get my business better deals. Look forward to working further with Raymond and doing more business with CJ Drop shipping. Definitely recommend this site to anyone who is a merchant or seller.

Azile
Australia
5 months using the app
January 21, 2024

Exceptional Service Beyond Expectations - Thank You, Agnes!

I recently had the pleasure of interacting with Agnes from customer service team, and I am compelled to share my extraordinary experience. In a world where customer service often feels automated and impersonal, Agnes was a breath of fresh air, embodying professionalism, empathy, and expertise.
From the moment Agnes answered my call, I knew I was in capable hands. Her greeting was warm and sincere, immediately setting a friendly tone for the conversation.
What really set Agnes apart was her exceptional problem solving skills. Not only did she understand the intricacies of my problem, but she also provided clear, step-by-step guidance on how it could be resolved.
Thank you again, Agnes, for turning a challenging situation into a positive experience!

Cupid's Whisper
United States
5 months using the app
March 4, 2024

Excellent service from Ashely Wu on CJDropshipping. Responsive, knowledgeable, and genuinely helpful. Definitely deserves five stars!

LumizenToy®
France
5 months using the app
Edited March 1, 2024

Bin Han from CJ Dropshipping has truly been a game-changer as my account manager. Their unwavering support, quick responses, and proactive attitude have transformed my dropshipping journey. Bin's friendly approach and genuine care have made every interaction a delight, making CJ Dropshipping feel like a trusted partner in my business endeavors.

Driftless store
Seychelles
5 months using the app
Edited December 13, 2023

Good experience thanks to bin han my agent who helped me through everything

Futuregains
Canada
5 months using the app
August 16, 2023

A very professional service provided by helpful and responsive staff. CJ provides you with a personal agent, who you can talk to directly to assist and guide you through the process. My agent Ken has been a major help to me thus far.

Zenporium
United Kingdom
5 months using the app