Reviews (9,719)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

December 16, 2023

I love CJ and I my private agent, Joean Gu is really helpful,
actually helps me with my problems unlike the other agents. Thank you!

avenzio
Belgium
5 months using the app
August 3, 2020

Big Thank for Brenda, Always there to support and assist me, even if I m not yet a dropshipper with hendred of sale per day. Thank you. :)

ArelyParis
France
5 months using the app
CJDropshipping replied August 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 18, 2021

very helpful and customer service is super fast always answer all my questions right away. highly recommend!

Luxx Kitchen
Canada
5 months using the app
CJDropshipping replied March 19, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

December 23, 2023

Chatted with Agent Chandy Chen. She knows exactly the information I am asking for. I understand English is not their first language, every agent tried their best and 80% of the time, I have to repeat to get my message across. I hope every agent is like Chandy.

Gadget Accessories Shop
Singapore
5 months using the app
April 30, 2020

Really good service and is very responsive!
My agent is very patient to help me solve my problem
Would highly recommend CJDropshipping to new dropshippers who are just starting out.

The Gadget Shop
United States
5 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 22, 2020

This is a really useful app if you want to do dropshipping. If you're having trouble navigating the website, your site agent will be there to help you every step of the way. My agent Lena has been extremely helpful in helping me get started and troubleshooting my problems online.

Jiary
Hong Kong SAR
5 months using the app
CJDropshipping replied September 22, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 24, 2020

This is the best app for importing products and fulfilling orders from cjdropshipping because It helps me save a lot of time. So I thank Janet my agent for helping me with everything. Thank you so much you are the best!

womenbeautyplace
Gabon
5 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 17, 2020

Preda Xu was an amazing customer service rep. to work with. Patient, kind, understanding, and had fantastic response times. Would love to have her as my agent.

Limitless Lighter
United States
5 months using the app
CJDropshipping replied October 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 5, 2020

CJ is a very professional platform, short processing time, specialized sourcing team and steady shipping cost with low price. In addition, their APP is free, their costs only are product fees and shipping costs. I have a great experience in CJ and I'm very happy to work with CJ. In the future, I also hope and I believe we can keep a long term and friendly relationship. Of course, thank for my agent, Janet, she helped me a lot.

NineSecond™
United States
5 months using the app
CJDropshipping replied August 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited August 21, 2022

Great customer service , Cristina was really helpful! Always help me solve the problem very quickly .

Roskva
United States
5 months using the app