Reviews (9,300)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
July 4, 2023

I would like to express my gratitude and appreciation for Chandy.
She has been incredibly helpful and supportive throughout my experience.
Her assistance and guidance have been invaluable, and I am truly grateful for her exceptional customer service. Thank you, Chandy, for going above and beyond to ensure my satisfaction.

Taprapat
United Arab Emirates
6 months using the app
October 30, 2020

Love the customer support. Khloe helps me a lot whenever I face any problem and responds really quickly.

Cupid
Australia
6 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 9, 2023

The customer service agent, Sita was very reassuring. Additionally, my messages are replied quickly and screenshots for assistance are provided. highly recommend!

Evergreen Gold
Singapore
6 months using the app
November 17, 2020

I love CJ for dropshipping and I would like to thank my agent Preda Xu for helping me with my issue and for great customer service!

Movention
Switzerland
6 months using the app
CJDropshipping replied November 18, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 13, 2023

The support from Elsa Tong was very good. Super fast response times and was able to help me with my problem quickly. I can only recommend it! Thank you!

Casemood
Germany
6 months using the app
July 21, 2022

We had problems with the delivery time because our shipping option was removed. After less than 8 hours we had found a solution thanks to the active and nice customer support. Can just be recommended!

FrozenSlushy - Slush Ice selber machen
Germany
6 months using the app
July 12, 2021

Estella has been so helpful the entire way through. They helped with any issues I had. They communicate very well and actually care about your success. I recommend this platform. Thank you!!

JollyToyz
Estonia
6 months using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.

Edited January 31, 2021

Decent platform. My agent Yuki Zhao provided good service. Will continue to use CJ as long as it continues to provide good service and value to me.

CraftOfNails
United Kingdom
6 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited July 14, 2022

Good app! The customer support is nice and very supportive at some points. One thing I am mildly satisfied is that the shipping/delivery times are a little bit high. Thank you for this amazing app. Hope seeing to do business for longer!

Best Choice Electronics
United States
6 months using the app
April 15, 2021

Had a few question via the live chat from cj with Cecil Chen. She was very helpful and always found a solution for me. Best customer service agent so far!

Teller Art
Germany
6 months using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.