Reviews (9,723)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

September 24, 2020

Started using this app a few months ago with my new store and it has been very helpful. I love that they offer custom packaging for your brand, which is one of my favorite features. My agent Gina Ge is also very helpful and she helps to solve any concerns I may have and makes sure things run smooth. I hope to grow with CJ Dropshipping as my business grows.

NoLo Jewelry
United States
5 months using the app
CJDropshipping replied September 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 5, 2020

I have been using CJ for a while everything is fine. My agent Nina is doing a great job helps me to answer every question.

4Me&Dog
Lithuania
5 months using the app
CJDropshipping replied June 7, 2020

Thank you for your wrods. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 6, 2022

great customerservice! And very fast answering and good shipping times in europe i highly recomend better than mst sites out there and very reliable!

HygiClean Sensitive Smart Wash Sense
Sweden
5 months using the app
November 7, 2023

Harris has been of great help,still assists to the best of abilities, I look forward to a great journey.

Hatton
South Africa
5 months using the app
May 25, 2023

I was very pleased with the service provided by--> Amy Huang.

She helped me very well and conveyed a lot of information!

Lambao
Germany
5 months using the app
September 28, 2023

Super satisfied with the customer service and the entire platform. The support response was very quick, I would especially like to thank Ceci who was able to fix everything for me very quickly.

Akaiko
Poland
5 months using the app
July 22, 2021

Good service and support, with fast delivery service, Special thanks to my agent TRACY FANG, professional customer service support, to solve the problem quickly! Special thanks to my agent TRACY FANG, for professional customer service support to solve the issue soon I also love the sourcing Functions, highly recommend it!

Qpet Garden
United States
5 months using the app
CJDropshipping replied July 22, 2021

Thank you for your feedback! Your approval is our motivation.

September 17, 2023

Recently started my Shopify store again through CJ. The customer service is incredible. Nancy Wu, who has helped me, is highly knowledgeable about all aspects of CjDropshipping, and she has helped me to set up and optimize my store for success.

TheHeatedCompany
United States
5 months using the app
July 6, 2023

Positive experience with account manager Miro Tran. Timely response time, inquiries handled professionally.

i l u x
United States
5 months using the app
April 26, 2020

Very useful app. The cj agent can sourcing different good products for me and cheaper than aliexpress. Beside they have private fast shipping channel. And with very friendly communication.

Imshopay
Taiwan
5 months using the app
CJDropshipping replied April 27, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!