Reviews (9,300)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

May 29, 2023

The product is very good, customer service staff attentive and patient, very friendly to new sellers.

GrovioLife
China
6 months using the app
Edited April 4, 2023

the customer service is really responsive and Anne responded to all my requests and expectations. I really like work with CJ

Ki&Ti Cat
France
5 months using the app
December 5, 2020

I am using CJ Dropshipping now for months and I can only say that it is one of the best Apps regarded to Dropshipping. If you got questions, you always get an answer. They are very helpful. They have fast shipping and teh price of the products is mostly cheaper than on other platforms. I am very staisfied.

BlancheBurgh
Austria
5 months using the app
CJDropshipping replied December 6, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 25, 2022

Box Chen!! My friend always help me!
Quality and speed is your specialty!! I really appreciate your time always!! ❤️

Best4You
Switzerland
5 months using the app
May 31, 2021

Simon is a helpful and nice customer service. Having great experience corporate with Simon and CJ drop shipping.

Paws In
United States
5 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

August 24, 2023

Kris Zeng has been a great help in supporting me throughout my CJ dropshipping journey, being attentive and supportive with all questions and providing steer and guidance in starting my store!

Sidape
United Kingdom
5 months using the app
March 31, 2021

great company and very trustworthy, its application very easy to use, the deliveries are very fast than other platform, the prices very low compared to other suppliers, the most important is the communication, it responds very quickly. they give you an agent to work with you and solve all of your problems. I recommend this application

KitBar®
United Kingdom
5 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

July 15, 2020

CJDropshipping does a good job shipping and processing my orders especially my agent Skye makes a awesome job if there's a problem she solves it fast.

Condsy
Germany
5 months using the app
CJDropshipping replied July 15, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

May 12, 2020

Customer service is super responsive. Automation and order processing and the sending of tracking numbers are very well integrated. It has other options such as the possibility to make your own stock.
There are other very interesting features as well.

I recommend the service.

LykeIn
France
5 months using the app
CJDropshipping replied May 12, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 4, 2020

I use this app and its the best app you can pay your orders with one click and my agent Arya Ye help me so much!

Boreea™️
France
5 months using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!