Reviews (9,698)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

March 31, 2021

CJ is a good service despite some things that could be bad. I had an agent named Catherine and she was very good at answering all my questions and requests.

Repairs House
United States
Almost 2 years using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 21, 2023

Chris Ou from customer service, was very helpful, and clear with his answers. I recommend to use whatsapp for customer support is much faster that a ticket.

larakstore
United States
Almost 2 years using the app
March 8, 2023

Il mio agente personale mi assiste in tutto e per tutto. Ottimo servizio di assistenza !! Graziee Sky Liu per il tuo tempo :)
Lascio 4 stelle alla gestione prodotti CJ ,perché i prodotti devono essere controllati prima di spedirli.
Le foto dei prodotti devono essere uguali ai prodotti fisici.

W2TB
Italy
Over 1 year using the app
June 2, 2023

I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way

The Pet Kit
Kuwait
Over 1 year using the app
Edited July 13, 2020

Levin Lin et aujourd'hui Ming ont répondu à mes questions. Il ont été disponibles et réactifs. Merci pour votre aide précieuse.

Moana-shop.fr
France
Over 1 year using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2023

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy

Ocasion
Canada
Over 1 year using the app
July 6, 2020

Great customer service provided by the agents. My agent have been very helpful in explaining things to me and getting me the answers I need really fast. Customer service wise 5 Star. App wise can be a bit confusing. Hoping that prices can be negotiated further down the road.

The Laptop Sleeve™
Singapore
Over 1 year using the app
CJDropshipping replied July 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 12, 2021

Saturn is very nice and helpful customer service. Helped me to solve the issues with my orders and answers all my questions.
I really recommend this application. Thank you

Mood Boss
United Kingdom
Over 1 year using the app
CJDropshipping replied July 12, 2021

Thank you for your feedback! Your approval is our motivation.

May 14, 2020

peter help me well to answer to my questions, all want to help in cjdrop, it's cool. I recommend this application

Zone du gamer
France
Over 1 year using the app
CJDropshipping replied May 14, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 19, 2022

It's not bad app for the beggining, I just wish shipping was faster. Alina Liu was supporting me on the chat and was able to answer all my questions

GoodEnergyTribe
Poland
About 1 year using the app