Reviews (9,558)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

December 6, 2024

I am very satisfied with the work of July Chan. She is a top agent, responds quickly, and is always there for me when I have questions. I rate working with CJ as excellent.

livemore
Switzerland
About 1 year using the app
December 21, 2024

Luria Xie was very helpful in getting me all sorted out. Lots of screen shots and easy to follow instructions

Celebrity Jewelry VIP
Canada
11 months using the app
September 18, 2024

Great site for dropshipping product! Moreover if you need any additional information on product , i was very satisfied with my customer support Lea, who was very helpful and and answered my questions very fast.

Only cons i would see that there are a lot of products without reviews or some products are not so easy to find

womeninsuit
France
Over 1 year using the app
October 23, 2024

I want to take a moment to praise Agnes from CJ Dropshipping for her outstanding support. Her professionalism and quick responses have truly impressed me. Every time I had questions or needed assistance, she was immediately there to ensure everything went smoothly. Her friendly and helpful attitude made working with CJ Dropshipping a great experience. Thanks to Agnes, I always felt well taken care of. She is definitely an asset to the team!

Thank you so much for the excellent service!

Kaffekó™
Germany
9 months using the app
Edited October 17, 2024

Cj support team are very helpful and were able to provide me with such important information in setting up the shipping and delivery process for my online e store business, as a new store owner trying to figure this all out on my own was a challenge, the support team from Cjs made it a whole lot easier,Enid Dong thank you for you ongoing support you where very supportive and fundament in the success of our conversation with out you help i could not take this next step closer to achiving my goal so Enid thank you again.

NAYFENZ
New Zealand
3 months using the app
October 23, 2024

I have been working with the platform for years now, and they have never let me down. Good sales service. Currently my agent Isabella is doing a great job, the best I have ever had. I hope to continue working with the entire CJ team.

Aura
Mexico
4 months using the app
September 25, 2024

Great app, I am appointed an account manager, Dolly who is really helpful. With a lot of other apps you are sort of abandoned and left do it on your own, but whenever I have any issues, concerns or queries, I can ask Dolly and she always provides great support. It really helps streamline things. I also like that I am in control of ordering the products which I like and it's very easy to track the cost of items. Highly recommend.

Peter & Co
Australia
About 1 year using the app
December 8, 2024

Excellent platform for my Shopify store. Whenever I have any query I would what's app. Rebecca always there to help and answer.

Treasured Forever
Australia
12 months using the app
Edited December 5, 2024

CjDropshipping is an outstanding app for anyone in the dropshipping business. While I’ve encountered a few issues in the past, the team went above and beyond to resolve them promptly. The user-friendly interface makes it easy to navigate through categories and find what I need.

I’d especially like to express my gratitude to the customer support team, and in particular, agent Christine Yu. Her exceptional support has made a significant difference for me. She is incredibly patient, professional, and provides clear, detailed instructions whenever I encounter challenges.

huescratch
Canada
5 months using the app
September 23, 2024

Excellent platform for dropshipping! I was impressed by the vast selection of trendy products at competitive prices. The user interface is intuitive, making it easy to navigate through categories. A special shout-out to the customer support team, especially Yori Lin, who provided exceptional service—she was professional, patient, and guided me through the entire process smoothly.

One minor downside is that some products have limited photos, and the search function could be more refined to make finding niche items quicker. However, overall, I’m very happy with the experience and highly recommend this site to other dropshippers!

Kadoo
France
9 months using the app