Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

October 23, 2024

I want to take a moment to praise Agnes from CJ Dropshipping for her outstanding support. Her professionalism and quick responses have truly impressed me. Every time I had questions or needed assistance, she was immediately there to ensure everything went smoothly. Her friendly and helpful attitude made working with CJ Dropshipping a great experience. Thanks to Agnes, I always felt well taken care of. She is definitely an asset to the team!

Thank you so much for the excellent service!

Kaffekó™
Germany
9 months using the app
November 22, 2024

their service its awful so many of m,y costumers ordered from me and I had to send their money back because they couldn't fulfill my orders like literally I could show pages of nothing but costumers that I had to send back because their skU'S had changed or they didn't even have the product ! I'm willing too give out another shut maybe their system changed but I didn't have a good experience with cj drop-shipping for now imma give one star if proved otherwise then ill change it

timekillingtimeclothing-ecaa
United States
About 2 years using the app
December 6, 2024

I am very satisfied with the work of July Chan. She is a top agent, responds quickly, and is always there for me when I have questions. I rate working with CJ as excellent.

livemore
Switzerland
About 1 year using the app
December 12, 2024

The agent like Amelia is professional, prompt, and helpful. The products are quality if you really give enough time to search. The connection of CJ with Shopify works seamlessly. I have ordered sample phone cases and I got them faster than I expected.

YYorrZ
United States
12 months using the app
October 23, 2024

I have been working with the platform for years now, and they have never let me down. Good sales service. Currently my agent Isabella is doing a great job, the best I have ever had. I hope to continue working with the entire CJ team.

Aura
Mexico
4 months using the app
September 29, 2024

I really like the app, and my dedicated account manager, Aron Lee, has been incredibly helpful. He consistently goes above and beyond to get things done and is always quick to respond to my messages. I never feel like I'm left on my own. Whenever I have any issues or questions, Aaron is always there to provide excellent support. I highly recommend it!

That Organized Home
United Kingdom
Over 2 years using the app
October 8, 2024

I had the pleasure of working with Sini Liu from CJ Dropshipping, and I am extremely impressed with her level of professionalism and dedication. From the start, Sini has been incredibly cooperative, always available to assist with any questions or concerns I had. She ensured that every aspect of my requests was met, exceeding my expectations every time.

Sini’s communication skills are top-notch, and she made the entire process smooth and stress-free. Whether it was product inquiries, order updates, or any other support I needed, she was quick to respond and always provided clear and concise solutions.

Her commitment to customer satisfaction is evident, and I felt well taken care of throughout the entire process. If you’re looking for a reliable sales agent who truly cares about their clients, I highly recommend Sini Liu. She’s a valuable asset to the CJ team!

UncleSamSelect
United States
7 months using the app
December 8, 2024

Excellent platform for my Shopify store. Whenever I have any query I would what's app. Rebecca always there to help and answer.

Treasured Forever
Australia
12 months using the app
November 29, 2024

Very handy app and Customer service is always very helpful. Thank you to Box Chen for assisting me with an order issue I encountered with packaging

Spoons & Coasters
United Kingdom
About 1 year using the app
November 12, 2024

About Help:

I met Leah Cheng, a consultant from CJ. She was fast. She knows a lot about CJ products. Solve my problems very fast and was very gentle.

About CJ: Best of the best. Easy to find the "Help Consultant" and very nice!

I had an excellent experience.

Both are 5 out five stars

Thanks Lea.

Super Store
Brazil
5 months using the app