Reviews (9,724)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

December 9, 2023

Great service! Had a shipping address change and Janet Zhang was very helpful in changing it. 5 stars. Thanks as always CJ

ZenBytez
United States
5 months using the app
June 26, 2023

Alina Liu is very helpful and responsive, and she always answers questions quickly. Her customer support is excellent

Beach Dreams
United States
5 months using the app
January 27, 2021

Phoebus is an amazing agent!!! He is serious, available, and very helpful . i recommend this application and this agent !

VIP service 26
Israel
5 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2023

Bin Han was very helpful in explaining to me the ins and outs of how this works. I’m very grateful and I am more confident that I can do really well with Bin Hans help at CJ drop shipping.

My Store
United States
5 months using the app
July 10, 2020

Absolutely amazing customer team support & service!! My agent's name was Blandine, she was absolutely amazing at her job - helped me on a moments notice for multiple questions. Her and the CJ team truly go above and beyond in their work, I appreciate them a lot!

HeyFit
United States
5 months using the app
CJDropshipping replied July 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 21, 2020

I started using CJ App recently and so far, everything is smooth. Fast shipping times, orders with multiple products come in one package and there is no need to deal with multiple suppliers as they source the products for you. Most importantly they provide a good customer support. My lovely agent Grace Li is very helpful. Whenever I need any additional information about the products or how to use the platform, she always points me the right direction. Highly recommend!

Genie-wishes
United Kingdom
5 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 3, 2023

They have good service and Linda is the best

ISEL Amsterdam
Netherlands
5 months using the app
February 25, 2024

CJ has been awesome for my online business. They have tons of products and their customer service is top-notch. They even gave me a special agent named Bruce, who I can chat with on WhatsApp whenever I need help. Bruce is super quick to respond and always friendly and has great communication skills, always happy to help. Working with CJ has made running my business much easier and less stressful. I highly recommend them!

Vibranthom
United Kingdom
5 months using the app
February 13, 2024

Karen Jiang provided exceptional assistance with my CJDropshipping experience. Her knowledge and support were invaluable in navigating the platform and optimizing my operations. Her professionalism and willingness to go the extra mile truly enhanced my overall satisfaction with the service. I highly recommend Karen to anyone seeking efficient and effective assistance with CJDropshipping.

Solora Jewelry
United States
5 months using the app
June 12, 2020

i got a little problem with the re-listing of a product and the agent helped me very quickly. I could relist the product and allready ordered a test product which was delivered in 14 days. everything is fine! thanks

johnoutdoor
Germany
5 months using the app
CJDropshipping replied June 13, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!