Reviews (9,300)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

August 22, 2023

If you are having difficulty using Cj, you should know that there is a great customer service representative for you. Thank you for your interest in my CJ advisor, Jiaming, and our team. It is nice to work with you

Arslanlimited
Türkiye
5 months using the app
August 22, 2021

The support is amazing, special thank you to Lee Li
you can trust CJdropshipping, they will help you with anything.

Arbre Doré
Hong Kong SAR
5 months using the app
CJDropshipping replied August 22, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 18, 2023

CJ agent Amy Huang has been consistently very helpful over the months with all the questions and concerns that I have, from my experience with Amy, they are really fast at providing product details, images and providing solutions to help my business run smoothly. Thank you Amy!

Hermaheal
Australia
5 months using the app
June 16, 2021

Caesar Feng answered a lot of questions from me through consultation. He saved my time and helped me a lot. Really recommend cj for the good service.

Seoul Street
New Zealand
5 months using the app
CJDropshipping replied June 17, 2021

Thank you for your feedback! Your approval is our motivation.

Edited September 17, 2020

Great working with agent Grace Li. She is always available to help me with my requests and questions. Very good service !!!
The app is also very useful in placing orders and auto fulfillment.

STrendy Store
Netherlands
5 months using the app
CJDropshipping replied September 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 10, 2023

Fionnula Wang was able to quickly and competently fulfill all my requests in detail. very satisfied!

Criminalpet
Switzerland
5 months using the app
October 21, 2020

I'm using this app for a while now and I really appreciate how these guys are able to fulfill orders on time. My agent Skye Zhu is so nice and helpful. Every time I have any question she replies on time and she is the best.

onestoppoint.com
United States
5 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 1, 2023

Highly recommend CJ as they are there to help you every step of the way, my agent Kaycee always replies really quickly to my messages, and does her best to resolve issues as fast as she can!

FurryRestStop
United Kingdom
5 months using the app
May 6, 2023

Quick reply to my chat , fixed my problem with the site within minutes thank you Zoey for your help

Fitness Xamela
United States
5 months using the app
August 31, 2020

It was a great experience working with Leely Wen. She has great knowledge in this field. she was amazing in her job and also attentive to help me out.

Larz Go Store
Philippines
5 months using the app
CJDropshipping replied September 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!