Reviews (9,725)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

March 6, 2024

I had an exceptional experience with CJ Dropshipping, thanks to Marian Chen's outstanding assistance.

Marian provided prompt and helpful support throughout the entire process. I highly recommend CJ Dropshipping, especially with Marian Chen's expertise and dedication.

Masory
United Arab Emirates
5 months using the app
February 7, 2024

CJdropshipping provides great service in this business. The platform is easy to use and the products are good. The private inventory is a great idea and the service provides by the agents is amazing specially my agent "Aoki" she is very friendly and she helped me solve some issues with professionality.

MIROMARKET
Egypt
5 months using the app
February 27, 2024

very good support

TierToys24
Germany
5 months using the app
December 7, 2023

I must say that had e perfect communication with Rami Wu from CJDropshipping. Helped me a lot and answered all my questions

CarVoltz
Bulgaria
5 months using the app
October 20, 2023

I recently had the pleasure of experiencing exceptional customer service from Bonnie Gu at CJDropshipping. Bonnie was not only professional but also displayed an impressive knowledge of the company's products, all while maintaining a wonderfully friendly demeanor.

From the very beginning of my interaction with Bonnie, it was evident that she prioritized my needs as a customer. Her patience and willingness to go the extra mile to assist me with my questions made my experience truly enjoyable.

Bonnie's expertise and dedication to customer satisfaction set her apart as a top-notch customer service agent. She demonstrated an incredible understanding of CJDropshipping's offerings, which was immensely helpful in addressing my inquiries.

In an era where great customer service can be rare, Bonnie Gu exemplifies what it means to provide exceptional support. Her personalized assistance has left a lasting and positive impression on me, and I have no doubt that she is a valuable asset to CJDropshipping.

I want to express my gratitude to Bonnie Gu for the outstanding customer service she provided. If you're seeking a customer service representative who is professional, knowledgeable, and friendly, I wholeheartedly recommend Bonnie for a stellar customer service experience. Thank you, Bonnie Gu, for making my experience with CJDropshipping memorable and enjoyable!

Dodhoro
United Kingdom
5 months using the app
December 7, 2020

I just started to use the app and when i have a problem i know i can't count on a quick response from the support and my agent Hedy is very reactive and professional. She helps me a lot and it is so important when you start with a such big platform with a lot of things and pages to know. I am satisfied until now. Hope it will continue and waiting for my first orders to be fulfilled on time.

Bébé Pratique
Canada
5 months using the app
CJDropshipping replied December 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 15, 2020

I just found this app for dropshipping and it's awesome, it makes dropshipping really easier and customer support anwsering really fast !

Le Merry
France
5 months using the app
CJDropshipping replied May 18, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 17, 2023

In a world of busy schedules and impersonal interactions, finding an agent who is both available and kind is a true blessing. Their accessibility and genuine kindness make all the difference in providing exceptional service and fostering meaningful relationships.
Thank you Alan.

bikeono-france
United Kingdom
5 months using the app
October 13, 2023

My agent zach was very informative and gave me excellent advice on trending products and his technical knowledge is favourable and I appreciate the help. Very good service

alluriadivine.co.uk
United Kingdom
5 months using the app
January 8, 2024

very good support from Leah Cheng

Clean Center
Brazil
5 months using the app