Reviews (9,300)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

February 11, 2023

very good communication with Shelly Yang! very fast replies on any question or any problem. that is very helpful when using CJ Dropshipping. 5* Service

gatano-shop
Austria
5 months using the app
April 14, 2022

Perfect customer service from Cristina Chen, she solved my problem perfectly, thank you very much for your help

SeeSun Store
Spain
5 months using the app
CJDropshipping replied April 14, 2022

Thank you for your feedback! Your approval is our motivation.

Edited October 8, 2021

CJ dropshipping customer services is great with henry he assists me when I have an issue or anything that I need, thank you CJ

Practical-Store
Jordan
5 months using the app
CJDropshipping replied October 8, 2021

Thank you for your feedback! your approval is our motivation.

January 23, 2022

Very good customer support, always responds fast and manages to help me very quickly with any of my problems

Snuggly Knits
Canada
5 months using the app
CJDropshipping replied January 24, 2022

Thank you for your feedback! Your approval is our motivation.

Edited September 23, 2020

This is great, really. Love the services they offer and the fact that they allocate a personal agent as soon as you join is fantastic. I'd like to say a big thank you to my agent cawa who has been really helpful and always there...

W_Gift
Malaysia
5 months using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited September 27, 2024

My agent Dolly liu, went above and beyond to find the information we required on a purchase that was made. She was very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

RequinCosy
France
5 months using the app
July 18, 2023

Bonnie from CJ was very helpful. I had a problem and she quickly fixed it. Good customer service rep!

Belosha
United States
5 months using the app
July 29, 2020

Thank you Katrina, she has been very helpful in my business. She is very friendly and available when you need her and quick to answer to questions ! I strongly recommend dropshipers to use CJ Dropshiping. Thanks again for the nice agent and for the quality of work you supply.

Jowelly shop
France
5 months using the app
CJDropshipping replied July 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 13, 2022

Alina Liu was very helpful at CJ dropshipping, I had a question and she gave me an exact answer in under 2 minutes. People like her are why I love working with CJ.

Topline Global tech
United States
5 months using the app
July 15, 2023

thanks to my agent Carmen for quick replies and help, great job! convenient application for working with suppliers.

Neon panda
United States
5 months using the app