Reviews (9,299)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

August 13, 2023

They have really good support team. Rebecca was very nice and helpful. She was super patient with me and answered all my questions and solved my problem

Twinkle Baby Star
United States
5 months using the app
May 26, 2021

There's no words to describe how lucky I feel when I find out CJ dropshipping. I have to handle a lot with product researching, deal with price and package but CJ makes everything easier for my business, both online and offline. And 5 star for my agent Fergie, so supportive even though I confused her a lot. =)))))

WowMux
Australia
5 months using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.

May 16, 2021

CJ really does a great job for beginner like me. All the agents that i have contacted are really friendly and willing to help me out. Thanks to CJ Dropshipping!

OverDecades
United States
5 months using the app
CJDropshipping replied May 16, 2021

Thank you for your feedback! Your approval is our motivation.

March 24, 2021

I've been using this app for a few months now and I have to say that considering the work load that this company has amidst the Covid-19 situation, they have been stellar in resolving each issue I've had. And because of that my store is finally up and running and doing quite well. Thank you CJdropshipping. I truly appreciate all the effort you put in.

Handy Tools Git-R-Done
Thailand
5 months using the app
CJDropshipping replied March 24, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

October 24, 2023

Big thank you to Eugenia Deng for helping me in resolving my order issue. My agent did a fantastic job, and I’m really happy with the support I received.

Classy Creatures
Canada
5 months using the app
Edited October 2, 2020

thank you for the good service iam ver satisfy by this app that iam using since couple of week now .

JenWhiter
United Kingdom
5 months using the app
CJDropshipping replied October 3, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 16, 2020

Es una buena empresa que trabajan a diario y con eficiencia. Siempre atentos al cliente. Muy profesionales. Gracias. Un saludo.

Zelex21.com
Spain
5 months using the app
CJDropshipping replied November 16, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 9, 2022

I am very happy for help from Ada Qiu , thank for find some information and picture!!!!!!
Because of my languase i not always can understand all informaton.
thank for help and understand me

monomi.store
France
5 months using the app
June 21, 2023

very good contact with Leah Cheng quick response and problem solved, very helpful I recommend ......

Les Sentinelles de Gaïa
France
5 months using the app
September 8, 2022

complicated but the customer support helps me very good, especially Cristina Chen. some tips, please make sure to make it possible to edit variants in edit listing.

Foamzy
Netherlands
5 months using the app