Reviews (9,726)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive selection of high-quality, competitively priced products and its user-friendly interface that simplifies product and order management. They value the reliable shipping, efficient fulfillment, and seamless Shopify integration, which aid in scaling businesses. The customer support is also highly praised for being responsive and helpful, providing quick issue resolution and valuable business insights.

March 11, 2025

Thanks to april! amazing customer service!

Rivavogue
United States
October 13, 2020

This app is the best way to source your product. Moreover, the team is always here to help ! Maxine He and Khloe Dong are always solving my issues.

Cheeze
Australia
5 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 1, 2022

This app is perfect for cheaper fulfillment and a wide range of products with excellent customer service and support!

Accessor King
Canada
5 months using the app
CJDropshipping replied January 3, 2022

Thank you for your feedback! Your approval is our motivation.

April 14, 2023

"I had an incredibly positive experience with Nicki at CJ Dropshipping. When I encountered an issue with my order, Nicki was quick to respond and provide a resolution. Her communication was excellent throughout the process, keeping me informed every step of the way. Thanks to Nicki's efficient and friendly service, my issue was resolved in a timely manner, and I couldn't be happier with the outcome. I highly recommend Nicki and CJ Dropshipping for their exceptional customer service and dedication to resolving issues promptly."

Cocco & Buddy
United Kingdom
5 months using the app
October 19, 2023

I was pretty confused on how to find products and place orders but my agent Alina Liu helped me a lot and I already created my first order!

Salt Home Boutique
United Kingdom
5 months using the app
November 27, 2022

I work with Christian and he's a great agent. He responds quickly and always has the solution. I am very satisfied

Jamees
Germany
5 months using the app
January 19, 2024

Great app with excellent service and fast agents! Luna is my agent and she is very helpfup with everything. Wonderful app for beginners!

Snuggle Cuties™
Canada
5 months using the app
July 29, 2020

It is a very good dropshipping agency. Although the sourcing team might source the wrong item sometimes, the customer services are friendly and patient.

D'eloque
Malaysia
5 months using the app
CJDropshipping replied July 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 10, 2023

I have to compliment my Agent; Erica Zhang. She offers unique opportunities, lightning fast responses and showcases incredible understanding of the service. It was easy to build a relationship and understanding - she goes beyond the application as a service and ensures compatibility and unique solutions to everyday problems. In regards to the application - the interface is simple to use, has great compatibility to all major e-commerce platforms and above all offer great competitive prices. You can sleep well knowing all orders will be fulfilled.

Porto Richezze
Poland
5 months using the app
February 11, 2023

Very good communication with Ken! Replies very fast on any of my questions or problems. I can highly recommend . Best Service! 5*

MyDealGuru24
Germany
5 months using the app