Reviews (9,298)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, efficient logistics, and seamless integration with Shopify, which supports business growth. It offers a wide product range and features like 'search by image' for easier product management. Reliable shipping and consistent product quality are noted, enhancing customer satisfaction. Exceptional customer service is highlighted, with staff members such as Carrie, Ashley Wu, and Leon recognized for their effective support. Personal agents are valued for their proactive and professional help, making this app recommended for managing logistical challenges and scaling operations.

October 3, 2023

Good support from Alan

GLOORA
Germany
5 months using the app
Edited August 17, 2023

I use CJ as the shipping is fast and excellent customer service especially from Lori Wu. I have multiple e-commerce stores and CJ does make everything easy for me. 10/10 recommend

Giggles & Kicks
United Kingdom
5 months using the app
August 30, 2023

Bianca is an amazing customer support person she’s helped me with many issues running an e-commerce business and made the process easy to troubleshoot. Thanks Bianca

The Foot Doctor
Australia
5 months using the app
Edited October 9, 2020

Excellent service, very quick responses. My agent Sylvia Wang is brilliant and always quick to reply and help with anything. Would highly recommend her and CJ

GlamYourPets
Ireland
5 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 1, 2022

Debbie Lai helped me very much! I had questions about a product, and she was very respectful. Thank You!

Clethi
United States
5 months using the app
March 5, 2023

This is by far the best customer experience I have ever had. Jesse is the one who helped me, and he helped me very well, and the response time is unmatched.

Gostardeal
Netherlands
5 months using the app
June 28, 2022

CJ Dropshipping really is THE way to go if you're doing ecommerce. Great all in one solution. Working with our agent Estelle is so easy, we really get the best possible support.

Take My Bucks
Germany
5 months using the app
March 29, 2023

Sulee li helped me list my product on my Ebay account, she is very kind, excellent service and customer service, I recommend Cj and Sulee li. Thank you very much for your help

Euphorix shop
United States
5 months using the app
November 13, 2023

Outstanding compared to others.

Carvan Mart
United Kingdom
5 months using the app
November 1, 2022

I love using this app on my store it makes everything so much easier and the support staff is amazing and my personal assistant on this app is just amazing actually amazing. I have not had any issues with this app and the shipping is just on another level compared to so many other app like this

Disaphair
South Africa
5 months using the app